Nasir Rafik Patel
Niagara Falls,Canada
Summary
Professional Summary
Efficient and adaptable support professional with a proven track record in both technical assistance and hospitality. Skilled at resolving IT issues with speed and precision while creating clean, organized spaces that enhance user and guest experiences. Known for strong problem-solving abilities, attention to detail, and a commitment to service excellence.
Overview
3
3
years of professional experience
Work History
Housekeeping Assistant
Canadian Niagara Hotels
02.2024 - Current
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Help Desk Support Assistant
Sahara Earth Movers
01.2022 - 09.2023
- Respond to user inquiries and provide technical support via phone, email, or person
- Register complaints and issues faced by the customers
- Diagnose and resolve hardware, software, and network issues promptly
- Assist with installing, configuring, and maintaining computer systems and peripherals
- Taking regularly follow up with the clients
- Provide feedback to improve support processes and tools
Education
High School Diploma -
Sheridan At CCTT
Fort Erie, ON04-2025
High School Diploma -
Parul University
India05-2021
Skills
- AI Knowledge
- Quick learner
- Leadership
- Good communication
- Active listening
- CAD Designer
- Setting up meetings and enabling discussion
- Facilitating problem-solving
- Honesty
- Ability to give constructive feedback
- Team Work
- Technical Knowledge
Timeline
Housekeeping Assistant
Canadian Niagara Hotels
02.2024 - Current
Help Desk Support Assistant
Sahara Earth Movers
01.2022 - 09.2023
High School Diploma -
Sheridan At CCTT
High School Diploma -
Parul University
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