Nasim Riman
Moncton,Canada
Summary
Customer-facing professional with strong communication, presentation, and persuasion skills developed across retail, procurement, and logistics environments. Experienced in meeting clients face-to-face, explaining product benefits, overcoming objections, and guiding customers toward confident purchase decisions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Store Associate
HomeSense, TJX Canada
Moncton, Canada
09.2024 - Current
- Serve 80+ customers daily, answering product questions, recommending solutions, and building trust to support confident same-day purchase decisions.
- Present product features and benefits clearly, helping diverse customers compare options and understand value.
- Handle payment processing, returns, and adjustments using POS and digital systems with accuracy and professionalism.
- Assist customers with large merchandise (rugs, furniture, décor) including physically demonstrating products and explaining use cases.
- Identify customer needs, suggest relevant items, and communicate promotions to support upselling and cross-selling.
Sales Representative
Dekko Legacy Group
Dhaka, Bangladesh
10.2022 - 07.2024
- Delivered in-person product presentations, showcasing material samples and explaining features, benefits, and suitability-similar to in-home demonstrations.
- Persuaded buyers and suppliers through value-based discussions, supporting pricing decisions and closing agreements.
- Negotiated prices, lead times, and terms with multiple suppliers, demonstrating strong influence and closing ability.
- Traveled regularly between suppliers, factories, and offices to coordinate meetings and ensure materials were delivered on time.
- Managed detailed documentation including quotes, cost breakdowns, invoices, and schedules.
- Followed structured processes while staying adaptable, consistently meeting timelines and customer expectations.
- Solved objections and differences between parties by clearly communicating expectations and benefits.
Education
MASTER OF MANAGEMENT -
Crandall University
Moncton, NBBSC - TEXTILE ENGINEERING MANAGEMENT
Bangladesh University of Textiles
Dhaka, BangladeshSkills
- Appointment Readiness & Time Management
- Customer Interaction & Relationship Building
- ERP / POS / Digital Tools
- Microsoft Office
- Negotiation
- Persuasive Communication & Active Listening
- Physical handling of materials
- Presentation Skills
Certification
Standard First Aid & CPR/AED level C, 10/01/25, 10/01/25, Canadian Red Cross
Awards And Scholarships
JOY Associate of the Month, 06/01/25, HomeSense, TJX Canada
Timeline
Retail Store Associate
HomeSense, TJX Canada
09.2024 - Current
Sales Representative
Dekko Legacy Group
10.2022 - 07.2024
MASTER OF MANAGEMENT -
Crandall University
BSC - TEXTILE ENGINEERING MANAGEMENT
Bangladesh University of Textiles