Nandini Shah
Calgary,Alberta
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Beauty Specialist
Shoppers Beauty Boutique
04.2024 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Handled cash register transactions accurately while maintaining excellent customer service during check-out procedures.
- Advised clients on how to care for skin and hair with available products and replenished stock.
- Managed inventory levels, restocking shelves as needed to maintain an attractive retail space.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Resolved customer complaints diplomatically, turning potentially negative experiences into opportunities for relationship-building with clients.
Recreation Leader
City of Calgary
07.2023 - Current
- Ensure the safety of participants by enforcing all relevant safety guidelines and protocols, including first aid and emergency response procedures
- Plan and create program plans with many activities to ensure participants are engaged and participating
- Collaborate with colleagues to develop innovative and engaging activity plans, adapting programs to meet the unique needs and interests of participants
- Lead and motivate a team of assistants and volunteers, providing guidance and training to ensure the smooth operation of activities
- Maintain accurate records of program attendance, participant feedback, and equipment inventory, using data to make informed decisions for program improvement
- Foster positive relationships with participants, addressing concerns and providing exceptional customer service to enhance the overall participant experience.
Assistant
Kumon
02.2021 - 02.2023
- Adapt teaching methods and instructional materials to meet students' varying needs, abilities, and interests
- Assign and grade class work and homework
- Prepare and administer written, oral, and performance tests, and issue grades in accordance with performance
- Observe and evaluate students' work to determine progress and make suggestions for improvement
- Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations
- Prepare reports on students and activities as required by administration.
Coach in Training
Altadore Gymnastics Club
10.2018 - 11.2019
- Adapt teaching methods and instructional materials to meet students' varying needs, abilities, and interests
- Maintain accurate and complete student records as required by laws or administrative policies
- Observe and evaluate students' work to determine progress and make suggestions for improvement
- Establish clear objectives for all lessons, units, and projects and communicate those objectives to students
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations
- Prepare materials and classrooms for class activities
- Observe students to determine qualifications, limitations, abilities, interests, and other individual characteristics
- Register, orient, and assess new students according to standards and procedures
- Developed successful practice schedules to meet challenging requirements
- Worked with other coaches and team members to maintain a strong program.
Education
Bachelor of Science - Astrophysics
University of Calgary
04.2026
High School Diploma -
Joane Cardinal-Schubert High School
Calgary, Alberta01.2022
Skills
- Cosmetic product knowledge
- Client consultation abilities
- Makeup Application
- Professionalism and Ethics
- Skin analysis
- Sales and Upselling
- Advanced Skincare Techniques
- Expert Makeup Application
- Makeup Color Matching
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Beauty Specialist
Shoppers Beauty Boutique
04.2024 - Current
Recreation Leader
City of Calgary
07.2023 - Current
Assistant
Kumon
02.2021 - 02.2023
Coach in Training
Altadore Gymnastics Club
10.2018 - 11.2019
Bachelor of Science - Astrophysics
University of Calgary
High School Diploma -
Joane Cardinal-Schubert High School
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