Hi, I’m
Nandar Hlaing
Calgary,AB
Summary
Hello, My name is Nandar Hlaing.
I graduated with a high school diploma and a bachelor's degree at a local university in Myanmar. My schedule is flexible and I am willing to work full-time. As of now, I am currently looking to find a new job that would help me to enhance my capabilities. I am a hardworking and passionate job seeker with strong organizational skills and always eager to learn new skills with a positive attitude. Be ready to help the team actively aiming to achieve the company vision and mission.
Overview
4
years of professional experience
Work History
Tuk Tuk Thai Calgary, Alberta
Restaurant Server
12.2023 - 03.2024
Job overview
- Explained menu items and suggested appropriate options for food allergy concerns by offering advice and assistance to customers, paying attention to special needs or wants.
- Served food and beverages promptly with focused attention to customers on time.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Actively listened to customers' complaints, handled concerns quickly, and escalated major issues to the Manager.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals promptly. Processed orders and sent them to kitchen employees for preparation.
- Kept the front area clean and neat to give visitors a positive first impression. Help to maintain clean and organize kitchen areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing, and shift-changing duties to keep the restaurant working efficiently and teams ready to meet customer needs.
My own family businessYangon, Yangon
Convenience Store Manager
05.2020 - 10.2023
Job overview
- Supervised guests at the front counter, answering questions regarding products. Addressed customer needs and made product recommendations to increase sales.
- Interacted well with customers to build connections and nurture relationships.
- Stocked, tagged, and displayed merchandise as required.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service. Reported issues to higher management with great detail.
- Completed daily paperwork on sales reporting, banking, and payroll reporting.
- Approved regular payroll submissions for employees every month.
- Assisted in recruiting, hiring, and training team members occasionally.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit. Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Youth Center Yangon, Myanmar
Certificate from Business Administration
08.2023
Dagon University Yangon, Myanmar
Bachelor of Arts from English Literature
03.2020
Myanmar High SchoolYangon, Myanmar
High School Diploma
03.2017
Skills
- Willingness to Learn New Skills with Positive Attitude
- Time Management and Punctuality
- Adaptable and Flexible
- Honest, Warm and Friendly
- Strong Verbal and Written Communication with Active Listening
- Calm and Professional Under Pressure
- High Customer Service Standards Adherence
Languages
English
Full Professional
Burmese
Native or Bilingual
Timeline
Restaurant Server
Tuk Tuk Thai
12.2023 - 03.2024
Convenience Store Manager
My own family business
05.2020 - 10.2023
Youth Center
Certificate from Business Administration
Dagon University
Bachelor of Arts from English Literature
Myanmar High School
High School Diploma
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