Namatirai Julian Chikwanha
London,ON
Summary
Motivated and goal-oriented individual seeking an entry-level position in a professional environment to advance my career. With a strong focus on customer service and problem-solving, confident in excelling. Experienced in identifying prospective customers, generating leads, and completing the sales process. Additionally, possess excellent computer skills, detail-oriented with strong analytical abilities. Dedication to providing exceptional customer service, along with organizational and multitasking skills, make me a natural leader.
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
8
8
years of professional experience
Work History
Shop assistant
G-Telecoms
11.2021 - 09.2024
- Welcoming customers and assisting them with the relevant information
- Administrative support
- Developing sustainable marketing and sales strategies
- Providing information to customers on services and products
- Marketing of organization social events accounts
- PR strategies
- Implementing sales plan
- E-Marketing strategies
Shop assistant
Ok Mart
11.2020 - 11.2021
- Providing information to customers on services and products
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising
- Till operating
- Maintain a fully stocked shop
- Recommend and display items that match customer needs
- Prepare store displays and ensure that products are accurately labelled
- Process customer orders and payments
Shop assistant
G-telecoms
Harare, Zimbabwe
01.2017 - 12.2018
- Welcoming customers and assisting them with the relevant information
- Administrative support
- Developing sustainable marketing and sales strategies
- Providing information to customers on services and products
- Marketing of organization social events accounts
- PR strategies
- Implementing sales plan
- E-Marketing strategies
RESEARCH ASSISTANT
Midlands State University
Gweru, Zimbabwe
04.2016 - 07.2016
- Promoted corporate social responsibility by facilitating student and alumni involvement and support in community activities by designing and efficiently managing an up-to-date database system
- Contributed to a sustained increase in organizational effectiveness using my organizational skills in administrative duties in proper record filing and database administration
- Responded timely to internal and external enquiries from faculty, admin and other staff members, leading to a 50% increase in turn efficiency of information flow among internal and external clients and staff
Education
Bachelor of Commerce Honours Degree - Marketing
Midlands State University
12.2016
Skills
- Sales
- Customer care
- Time management
- Stock replenishment
- Upselling strategies
- Welcoming customers and answering questions
- Reliability
- Professionalism
- Complaint Handling
- Team building
- Basic maths and computer skills
Languages
English
Full Professional
References
Available upon request
Timeline
Shop assistant
G-Telecoms
11.2021 - 09.2024
Shop assistant
Ok Mart
11.2020 - 11.2021
Shop assistant
G-telecoms
01.2017 - 12.2018
RESEARCH ASSISTANT
Midlands State University
04.2016 - 07.2016
Bachelor of Commerce Honours Degree - Marketing
Midlands State University