MUSTAFA QURESHI
Brampton,Canada
Summary
Results-driven professional with 7+ years of experience in inventory management and customer support, known for implementing efficient systems that enhance service and reduce errors. Demonstrates strong skills in process improvement and team collaboration, having successfully developed tracking systems and optimized workflows in previous roles. Committed to leveraging expertise in quality control and safety compliance to drive results and ensure high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Shop Assistant
Advance Heavy Duty Truck Parts
03.2022 - Current
- Managed inventory, assisted customers, and streamlined parts ordering process. Implemented an efficient storage system, reducing search time and enhancing customer service.
- Analyzed sales trends to optimize stock levels. Developed a tracking system for high-demand parts, ensuring availability and minimizing lost sales opportunities.
- Boosted customer satisfaction through prompt, accurate parts identification. Reduced return rates by providing comprehensive product information and guidance.
- Maintained meticulous records of inventory, sales, and customer interactions. Ensured accuracy in parts matching, reducing errors and improving efficiency.
- Delivered truck parts all over GTA.
Machine Operator
BRANNON STEEL
11.2019 - 02.2022
- Operated complex machinery with precision, ensuring optimal production efficiency. Implemented process improvements, reducing material waste by a significant margin.
- Consistently met production targets while maintaining high-quality standards. Collaborated with team to streamline workflows, boosting overall output substantially.
- Operated steel bending machines and ensured accurate measurements managed conveyor systems to meet company requirements Maintained safety standards while operating machinery.
- Fostered team synergy to identify and implement efficiency-boosting strategies. Contributed to a culture of continuous improvement, driving collective performance.
Delivery Driver
Keystone Home Products
01.2019 - 10.2019
- Efficiently delivered products to customers, ensuring timely and accurate shipments and optimized routes to boost delivery speed and customer satisfaction.
- Maintained an impeccable safety record while meeting tight delivery schedules. Implemented a new system for organizing deliveries, improving efficiency.
- Meticulously handled fragile items, resulting in a significant reduction in damaged goods reports. Kept detailed logs of all deliveries for improved tracking.
- Worked closely with warehouse staff to streamline loading processes, reducing preparation time. Regularly communicated with customers to ensure satisfaction.
Warehouse Associate
Amazon Fulfillment Centre
11.2017 - 12.2018
- Optimized warehouse operations, boosting efficiency and accuracy. Consistently met demanding targets, reducing processing time and enhancing customer satisfaction.
- Fostered teamwork in a fast-paced environment. Coordinated with colleagues to streamline inventory management, ensuring smooth order fulfillment and dispatch.
- Maintained meticulous records and adhered to strict safety protocols—implemented an inventory tracking system, minimizing errors and improving stock management.
- Proposed and implemented process improvements, enhancing workflow efficiency. Developed creative solutions to address logistical challenges, reducing bottlenecks.
- Analyzed warehouse data to identify trends and inefficiencies. Utilized insights to optimize storage layouts and picking routes, increasing overall productivity.
- Streamlined warehouse processes, enhancing order fulfillment speed and accuracy. Implemented innovative storage solutions, reducing pick times and boosting overall efficiency.
Education
High School Diploma -
St. Augustine High School
Brampton, ON06.2017
Skills
- Load & Unload
- Packaging
- Team Collaboration
- Shipping & Receiving
- Order Picking
- Box truck
- Delivery driver experience
- Warehouse experience
- Quality Control
- Driving
- Customer support
- Communication skills
- Customer service
- Commercial Driving
- Vehicle Maintenance
- Inventory control
- Sales
- Safety Compliance
- Inventory management
Timeline
Shop Assistant
Advance Heavy Duty Truck Parts
03.2022 - Current
Machine Operator
BRANNON STEEL
11.2019 - 02.2022
Delivery Driver
Keystone Home Products
01.2019 - 10.2019
Warehouse Associate
Amazon Fulfillment Centre
11.2017 - 12.2018
High School Diploma -
St. Augustine High School
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