JACQUELINE CORREIA
Coldstream,Canada
Summary
Warehouse experience with solid background in retail environments, specializing in customer service and sales support. Proven ability to assist customers effectively, maintain store organization, and contribute to sales targets.
Dedicated professional with a background in cosmetic tattooing offering transferable strengths in attention to detail, fine motor skills and precision work.
Overview
26
26
years of professional experience
Work History
Shop Assistant
Blue Haven Pools and Spas
03.2025 - Current
- Received and unloaded deliveries of pool equipment and water treatment products; handled items up to 20+ kg regularly
- Stocked and organized warehouse inventory and maintained retail shelves through daily facing and replenishment
- Performed physically demanding tasks with consistency, reliability
- Coordinated Service Department operations including booking technicians, scheduling pool openings/closings and managing service calls
- Communicated with customers to arrange appointments and resolve scheduling issues in a fast paced seasonal environment
- Maintained a strong physical work ethic and adaptability in both customer facing and hands on warehouse roles
- Assisted customers with product selection and inquiries. Provided excellent customer service, promptly addressing inquiries. Resolved customer complaints promptly, fostering positive relationships and satisfaction
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction
Owner/Operator
Brow Ink Permanent Cosmetics
01.2016 - Current
- Consult, interview, assess new clients prior to providing cosmetic services.
- Assist clients to determine their cosmetic goals through careful consultation.
- Explain procedures clearly and provide a calm and reassuring environment during procedures.
- Provide client aftercare and communicate proper instructions for self-care.
- Consistent and confidential client record keeping.
- Follow-up interviews to check on post-procedure progress.
- Actively upleveling skills through advanced training.
Customer Service and Sales
Beachcomber Home Leisure
01.2000 - 01.2022
- Utilized consultative sales approach to customer service and sales.
- Contributed actively to the sales team, collaborating with colleagues to meet the needs and expectations of our clients.
- Recognized by management for Excellence in Sales.
- Employed excellent people skills and required computer skills.
- Established trust early on and listened actively to identify client needs quickly.
- Performed administrative duties including scheduling appointments, coordination of multiple tasks and order processing.
Education
Permanent Cosmetics Certificate -
Biotouch Canada Inc.
Vancouver, BC01.2016
Associate of Arts - Graphic Design
Selkirk College
Nelson, BCHighschool Diploma -
Mount Elizabeth Secondary School
Kitimat, BCSkills
- Excellent customer service skills
- Sales
- Client care
- Creating positive relationships
- Adaptability
- Meeting deadlines
- Attention to detail
- Manual dexterity
- Strength
Certifications and Volunteer Experience
Actively engaged in martial arts, dogsports & various outdoor activities for physical activity, camaraderie, and personal growth. These pursuits have reinforced strong values of discipline, commitment and continuous personal development.
- Brown Belt in Judo
- Training - 20+ years PDC Certified Belgian Malinois
- 7 x Certified Various Skills Permanent Makeup
Competed, Volunteered, Trained with Kitimat and Vernon Judo Clubs achieving Brown Belt Rank. Assisted Women's Self Defense with Vernon Judo Club and Vernon RCMP for 3 years. Volunteered for the last 4 years with Juniors classes at Lake Country Judo Club
Dedicated and experienced canine trainer with over 20 years experience specializing in high drive working dogsports including French Ringsport, IPO Schutzhund and Protection Sport America. These are highly specialized sports that include performance obedience, agility, tracking and protection. Currently retiring my personal dog, a Belgian Malinois, with a Protection Dog Certification in PSA At Zenith Working Dog Club in Alberta in 2023.
Timeline
Shop Assistant
Blue Haven Pools and Spas
03.2025 - Current
Owner/Operator
Brow Ink Permanent Cosmetics
01.2016 - Current
Customer Service and Sales
Beachcomber Home Leisure
01.2000 - 01.2022
Associate of Arts - Graphic Design
Selkirk College
Highschool Diploma -
Mount Elizabeth Secondary School
Permanent Cosmetics Certificate -
Biotouch Canada Inc.