Nalaina Aberdeen
Benalto
Summary
Coordinated and diligent activity coordinator skilled in student behavior management and redirection. Supports faculty and classroom needs with proactive and diligent approach. Passionate about helping students and offers proven skills developed over 4 years of related experience.
Overview
17
17
years of professional experience
Work History
Certified Education Assistant
Blackgold Regional School Division
09.2007 - 06.2011
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Supported student success by providing targeted interventions for struggling learners and modifying instructional materials as needed.
- Assisted in the development of behavior management plans, helping students make positive choices and promoting a respectful classroom environment.
- Home programs for Early Education funded children and carried out that curriculum during home visits.
- Improved student comprehension by employing differentiated instruction techniques tailored to individual learning needs.
- Assisted speech pathologist in sessions
Restaurant Manager
Corner Store Pizza
09.2022 - Current
- Maintaining impeccable customer service and food quality under busy and high stress conditions
- Managing 4-6 staff members
- Inventory, Scheduling, Cash Outs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
Farm Technology Manager AB
Ag Growth International
01.2020 - 01.2022
- Sales and brand building for AGI Digital
- Main objective was to grow Canadian market share in Bin Monitoring, Farmobile, and Compass as the Alberta Territory Manager
- Worked specifically with larger producers
- Assessing bin yard set ups, identifying current grain drying practices and taking customers through the process of upgrading older set ups to allow for more efficiencies
- Track new customers and sales through CRM and monthly reporting
- Expense and budget management
- Public Speaking, event planning, customer service
- Marketing, social media, travel.
Fertilizer Sales Rep
Big K Fertilizer
01.2018 - 01.2020
- Sales, grow customer base through group and individual meetings, cold calling, and networking
- Product knowledge in soil health-based products
- Build buyer/dealer relations, attend information sessions to grow product knowledge
- Marketing: manage mail chimp, social media, and web site updates
- Meeting presentations, Sales forecasting, Zone Soil sampling with GPS and Mapping.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Relationship and Growth Specialist
Ag Exchange Group - Alberta
10.2017 - 04.2019
- Networking, building brand awareness in the Ag industry, creating partnerships with other small businesses
- Travel all over Alberta, building a network of growers and buyers.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Developed training materials to enhance staff proficiency and productivity.
- Implemented customer feedback system to inform product development.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased total acres managed by 700000 acres and grew our customer base by 600 customers
Customer Service Coordinator
Cargill Ag-Horizons
02.2013 - 07.2017
- Responsible for the allocation and scheduling of over 15000 metric tonnes of commodities
- Management of logistics and deliveries for over 4 million dollars in crop inputs
- Data analysis and reporting for weekly sales meetings
- Management of credit applications and risk management.
Education
Safety Training -
Cargill
Soil Food Web School -
Dr. Elaine Ingham
09.2024
Education Assistant
PCDI
08.2007
High School Diploma -
Pigeon Lake Regional High School
01.1996
Skills
- Relationship Building
- Public Speaking and presenting
- Relatability
- Time Management
- Cold calling/networking and engaging customers
- Positive and engaged attitude
- Creative outside the box thinker with a growth mentality
- Microsoft Office
Timeline
Restaurant Manager
Corner Store Pizza
09.2022 - Current
Farm Technology Manager AB
Ag Growth International
01.2020 - 01.2022
Fertilizer Sales Rep
Big K Fertilizer
01.2018 - 01.2020
Relationship and Growth Specialist
Ag Exchange Group - Alberta
10.2017 - 04.2019
Customer Service Coordinator
Cargill Ag-Horizons
02.2013 - 07.2017
Certified Education Assistant
Blackgold Regional School Division
09.2007 - 06.2011
Safety Training -
Cargill
Soil Food Web School -
Dr. Elaine Ingham
Education Assistant
PCDI
High School Diploma -
Pigeon Lake Regional High School
Similar Profiles
Jackson KrukJackson Kruk
Youth Basketball Referee at Blackgold School DivisionYouth Basketball Referee at Blackgold School Division
Dominik SpadaforaDominik Spadafora
Substitute Teaching at Blackgold School DivisionSubstitute Teaching at Blackgold School Division
Tracy UnserTracy Unser
Finance/PowerSchool Secretary at Blackgold Regional Schools - École Dansereau Meadows SchoolFinance/PowerSchool Secretary at Blackgold Regional Schools - École Dansereau Meadows School