Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Pizzol

Kelowna,BC

Summary

Dynamic education professional with a proven track record at School District 23, adept at enhancing classroom management and advocating for students with special needs. Skilled in emotional support and child safety, I excel in fostering positive learning environments and effectively collaborating with colleagues and parents to drive student success.

Overview

34
34
years of professional experience

Work History

Certified Education Assistant

School District 23
01.2024 - Current
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Collaborated with colleagues to develop cross-curricular projects, enriching students'' educational experiences.
  • Communicated with parents to discuss student progress and updates according to age group and needs.
  • Participated in IEP meetings as an advocate for students with special needs, collaborating with team members on best practices for individualized support.

Noon Hour Supervisor

School District 23
04.2014 - 12.2023
  • Streamlined the lunchroom process by efficiently organizing seating arrangements and coordinating food service activities.
  • Collaborated with school staff to develop strategies for improving student behavior during lunch breaks.
  • Supported special events such as fundraisers or parent-teacher conferences by overseeing noon hour activities as needed.
  • Enhanced student safety by effectively monitoring and managing the school cafeteria during lunch hours.

Customer Service Representative/Lender

Interior Savings Credit Union
08.1991 - 03.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Certificate - Non-Violent Crisis Intervention CPI Training

School District 23
Kelowna
09-2024

Certificate - Certified Education Assistant CEA

Okanagan College
Kelowna
12-2016

Certificate - Personal Financial Planning

CUIC
Kelowna
06-2006

Certificate - Consumer And Residential Mortgage Lending

CUIC
Kelowna
03-2000

Skills

  • Child safety
  • Classroom support
  • Emotional support
  • Teaching techniques

Timeline

Certified Education Assistant

School District 23
01.2024 - Current

Noon Hour Supervisor

School District 23
04.2014 - 12.2023

Customer Service Representative/Lender

Interior Savings Credit Union
08.1991 - 03.2014

Certificate - Non-Violent Crisis Intervention CPI Training

School District 23

Certificate - Certified Education Assistant CEA

Okanagan College

Certificate - Personal Financial Planning

CUIC

Certificate - Consumer And Residential Mortgage Lending

CUIC
Karen Pizzol