ARIA ADWAN
Ottawa,ON
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Supervisor
Shoppers Drug Mart
03.2020 - Current
- Built positive relationships with customers to increase customer loyalty.
- Quickly and accurately counted drawers at the start and end of each shift and verified the accuracy of daily cashier batches by checking receipts, checks, and cash.
- Trained and coached cashier team members on checkout procedures and strategies to keep business running smoothly.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Resolved customer complaints quickly to maintain customer satisfaction.
Merchandiser
Shoppers Drug Mart
03.2020 - Current
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2022 - 01.2023
- Answered telephones and provided information about order status, store hours, and pharmacy procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Supported operations with filing, copying and faxing.
- Completed and filed documentation for insurance, store and liability purposes.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Childcare Assistant/ Supply teacher
KRSS Services
03.2023 - 08.2023
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
Server – Chef Assistant
Hyre
04.2022 - 08.2023
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and order of kitchen prep areas and appliances.
- Set up banquet tables and chairs based on event requirements.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Retail Sales Associate
Champs Sports
07.2022 - 12.2022
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
- Gained extensive knowledge of the latest shoes trends and styles to provide customers with up-to-date advice.
Hostess – FOH support
Lone Star Texas Grill
08.2021 - 11.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Managed day-to-day FOH operations to drive quality, and standards, and meet customer expectations.
Cashier – Delivery Driver
Milano Pizzeria
12.2020 - 04.2021
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Sales Associate
Joe Fresh
10.2019 - 03.2020
- Greeted customers, identified needs, and provided product advice.
- Developed promotional strategies to increase store sales and meet monthly sales targets.
- Helped customers complete purchases, locate items, and join reward programs.
Summer Camp Counsellor
The Canadian Druze Society
06.2019 - 08.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Led groups of children safely through variety of camp activities.
Sales associate/aesthetician
Trade Secrets
01.2019 - 08.2019
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Delivered safe experiences to leave clients feeling relaxed and refreshed.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
Youth Job Connection
YMCA Of Greater Toronto, Durham Employment
12.2018 - 01.2019
- Learning valuable employability skills
- Getting mentorship services along with hands-on pre-employment training
Autism Support Assistant
Footprints 4 Autism
11.2018 - 06.2019
- Organized activities to support children's mental health and well-being.
- Collaborated with social workers to help participants on the spectrum grow in social and emotional capacities.
- Documented data and completed accurate updates to child's progress records.
Marketing Assistant
Abu Dhabi National Exhibition Centre
06.2017 - 06.2018
- Worked with the marketing team to manage brand and marketing initiatives.
Education
Bachelor of Science -
University of Ottawa
Ottawa, ON06.2024
High School Diploma -
Father Leo J. Austin Catholic Secondary School
Whitby, ON06.2019
IGCSE - International General Certificate of Secondary Edu
Creative British School
Abu Dhabi05.2018
Skills
- Leadership and Communication
- Time Management
- Conflict Resolution
- Administrative Support and Oversight
- Organizational Skills
- Lab Safety
- Medical Documentation
- Sales Expertise
- Cash Handling
- Food Safety Oversight
- POS Transactions
- CPR, First Aid, AED
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
WHIMIS Certificate
Worker Health and Safety Awareness in 4 Steps
First Aid & CPR/AED level C
G Driver's License
Timeline
Childcare Assistant/ Supply teacher
KRSS Services
03.2023 - 08.2023
Retail Sales Associate
Champs Sports
07.2022 - 12.2022
Server – Chef Assistant
Hyre
04.2022 - 08.2023
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2022 - 01.2023
Hostess – FOH support
Lone Star Texas Grill
08.2021 - 11.2021
Cashier – Delivery Driver
Milano Pizzeria
12.2020 - 04.2021
Merchandiser
Shoppers Drug Mart
03.2020 - Current
Cashier Supervisor
Shoppers Drug Mart
03.2020 - Current
Sales Associate
Joe Fresh
10.2019 - 03.2020
Summer Camp Counsellor
The Canadian Druze Society
06.2019 - 08.2019
Sales associate/aesthetician
Trade Secrets
01.2019 - 08.2019
Youth Job Connection
YMCA Of Greater Toronto, Durham Employment
12.2018 - 01.2019
Autism Support Assistant
Footprints 4 Autism
11.2018 - 06.2019
Marketing Assistant
Abu Dhabi National Exhibition Centre
06.2017 - 06.2018
Bachelor of Science -
University of Ottawa
High School Diploma -
Father Leo J. Austin Catholic Secondary School
IGCSE - International General Certificate of Secondary Edu
Creative British School
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