PRITPAL KAUR (PREET)
Markham
Summary
Enthusiastic and customer-oriented individual prepared for supervisory responsibilities with strong record of managing cash operations efficiently. Proven ability to deliver exceptional service and contribute positively to team success. Eager to leverage skills to provide outstanding customer experiences and support store operations.
Overview
5
5
years of professional experience
Work History
Cashier Supervisor
Shoppers Drug Mart
03.2023 - Current
- Greet customers and provide assistance in locating products.
- Demonstrate ability to manage multiple tasks while remaining adaptable and flexible.
- Help customers as per their needs to provide the best customer service.
- Resolve customer inquiries and complaints, maintaining high satisfaction levels through effective communication.
- Supervise daily cash operations, ensuring accuracy and efficiency in transactions.
- Perform opening and closing procedures, such as counting cash register, restocking and cleaning.
- Maintain inventory and store visual presentation to meet store standard.
Customer Service Representative
D-Mart
06.2021 - 12.2022
- Handled inbound customer inquiries and resolved issues promptly and efficiently.
- Assisted customers with product information , order placement, and service-related questions.
- Managed customer accounts and ensured accurate and timely processing of orders.
- Maintained detailed records of customer interactions and transactions using CRM software.
- Collaborated with team members to improve service delivery and customer satisfaction metrics.
- Handled returns and exchanges according to company policies, ensuring customer compliance.
Education
Early Childhood Education
George Brown College
Toronto06-2024
Skills
- Cash register maintenance
- Effective communication
- Adaptability skills
- Initiative taking
- Leadership skills
- Problem-solving ability
- Quick learner with exhibited teamwork and leadership skills
- Customer service
- Organizational skills
- Sales Management
- Flexible to workdays, afternoon, nights and weekends
Languages
English
Punjabi
Hindi
French
Timeline
Cashier Supervisor
Shoppers Drug Mart
03.2023 - Current
Customer Service Representative
D-Mart
06.2021 - 12.2022
Early Childhood Education
George Brown College