Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Hi, I’m
Naazdeep Kaur
Surrey,BC
Summary
Overview
2
years of professional experience
1
Certification
Work History
Securiguard Services
Head Concierge
04.2021 - Current
Job overview
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Created id badges and scheduling conference room meetings.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Monitored CCTV cameras and alarm systems for security breaches.
- Administered CPR, oxygen and other life-saving medical treatments.
- Followed all safety protocols and took necessary precautions while providing care.
- Watched both live and recorded video surveillance footage.
Foodx
Warehouse Coordinator
02.2021 - 07.2022
Job overview
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Coordinated with suppliers on inventory orders to address issues quickly and avoid delays in delivering to consumers.
- Coordinated receiving process and managed dock to efficiently unload trucks.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Oversaw packaging of goods for delivery and arrival of stock and shipments
- Trained over 20 new hires and contributed in 40% of the sales increase and productiviy.
Bental
Administrative Assistant
03.2021 - 02.2022
Job overview
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis and trained 2 office assistants on office etiquette and procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
Columbia CollegeVancouver, BC
Associate of Arts from Journalism And Mass Communication
12.2020
University Overview
- 3.5 GPA
- Completed Coursework: Cross Cultural Communication
Skills
- Critical Thinking
- Communication Skills
- MS Office
- Teamwork and Collaboration
- Self-Motivated
- Multiple-Screen Monitoring
- CPR Certified
- Security Standards Expertise
- Incident Reporting
- Report Writing
- Excel Spreadsheets
- Organization and Time Management
Certification
- OFA2 CERTIFIED
- Basic Security Training.
Timeline
Head Concierge
Securiguard Services
04.2021 - Current
Administrative Assistant
Bental
03.2021 - 02.2022
Warehouse Coordinator
Foodx
02.2021 - 07.2022
Columbia College
Associate of Arts from Journalism And Mass Communication
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