Muskan Sharma
Sault Ste. Marie,Ontario
Summary
As a dedicated and motivated individual, I seek to apply my knowledge and skills to contribute to the growth and success of an organization. With experience in leadership, customer service, and community outreach, I am confident in my ability to excel in a variety of roles. Additionally, my pursuit of a Bachelor of Arts degree in Law & Justice/Political Science has equipped me with a strong foundation in critical thinking, analysis, and problem-solving. As a result, I am eager to continue developing my skills and gaining new experiences to enhance my ability to support a company's objectives.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Fundraising Intern
United Way of Sault Ste. Marie
Sault Ste. Marie, ON
07.2023 - Current
- Raised funds by coordinating events.
- Raised awareness and attracted donors through marketing campaigns.
- Coordinated strategic goals and worked to secure grants for programs and needs.
- Developed insightful fundraising materials for newsletters and websites to attract sponsorship opportunities.
- Coordinated with prospective donors to receive corporate sponsorships and initiate matching gift campaigns to achieve funding goals.
Food Service Supervisor
A&W Canada
Sault Ste. Marie, ON
12.2021 - Current
- Managed a team of employees to ensure successful project completion and exceeded expectations
- Delegated tasks and responsibilities to team members based on their strengths and expertise
- Effectively communicated project requirements and expectations to team members
- Resolved problems and escalated high-level issues to manager within established timeframes
- Consistently maintained a positive and productive work environment.
Cashier
Walmart
Sault Ste. Marie, ON
11.2022 - 04.2023
- Provided efficient and courteous service to customers, resulting in a high level of customer satisfaction
- Delivered exceptional customer service at all points of contact, including resolving complaints and issues
- Built and maintained positive working relationships with co-workers, fostering a collaborative and supportive team environment
- Consistently met and exceeded performance goals.
Internship Student
United Way of Sault Ste. Marie
Sault Ste. Marie, ON
05.2021 - 08.2021
- Participated in research to support goals and objectives of employer and assigned team.
- Compiled, modeled and reported on data for staff members as directed.
- Assisted in routine research, investigations and special projects to support work of assigned department.
Food Pantry Support Worker
Algoma University
Sault Ste. Marie, ON
04.2021 - 05.2022
- Coordinated food drives with schools, churches, and other community organizations to provide support to those in need
- Planned and administered budgets for programs, equipment, and support services to ensure efficient use of resources
- Collaborated with volunteers to support and execute events and initiatives, resulting in successful outcomes.
Education
Bachelor of Arts - Law & Justice/Political Science
Algoma University
Sault Ste. Marie, ON06.2023
Skills
- Customer service: Proven ability to provide exceptional service to customers, resulting in high levels of satisfaction and repeat business
- Communication: Excellent verbal and written communication skills, including the ability to convey information clearly and effectively to diverse audiences
- Multi-tasking: Skilled in managing multiple tasks and priorities simultaneously while maintaining a high level of quality and attention to detail
- MS Software: Proficient in the use of MS Word, Excel, PowerPoint, and other software tools
- Problem-solving: Strong analytical and problem-solving skills, including the ability to identify issues,
- Evaluate options, and implement effective solutions
- Strong Academic Record
- Telephone Etiquette
- Project Coordination
- Documentation and Recordkeeping
Certification
Smart Serve: Certified to serve alcohol in Ontario, Canada.
Food Safety: Certified in food safety and handling.
References
- Kshitij Joshi, Chief, Social & Behaviour Change, UNICEF Nigeria, kjoshi@unicef.org, +234 9168349331
- Lori Huston, Executive Director, United Way Sault Ste. Marie & Algoma District, lhuston@uwssmalgoma.ca, +1 7052567476 Ext. 201
- Dr. Trevor Tchir, Department Chair, Algoma University, trevor.tchir@algomau.ca, +1 7059492301 Ext. 4388
Timeline
Fundraising Intern
United Way of Sault Ste. Marie
07.2023 - Current
Cashier
Walmart
11.2022 - 04.2023
Food Service Supervisor
A&W Canada
12.2021 - Current
Internship Student
United Way of Sault Ste. Marie
05.2021 - 08.2021
Food Pantry Support Worker
Algoma University
04.2021 - 05.2022
Bachelor of Arts - Law & Justice/Political Science
Algoma University
Smart Serve: Certified to serve alcohol in Ontario, Canada.
Food Safety: Certified in food safety and handling.
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