ARCHANA KEVEETTIL
Sault Ste. Marie,Ontario
Summary
Dynamic professional with a proven track record at Quattro Hotel, excelling in banquet supervision and staff management.
Professional with extensive experience in overseeing large events, ensuring smooth operations, and delivering outstanding guest experiences. Strong focus on team collaboration, adaptable to changing demands, and consistently achieving high standards. Proven skills in event planning, staff coordination, and customer service, paired with proactive approach to problem-solving and positive attitude that fosters team morale.
Overview
6
6
years of professional experience
Work History
Banquet Supervisor
Quattro Hotel
05.2022 - Current
- Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
- Directed and managed banquet functions for [Number]-person event.
- Proactively identified potential challenges within the planning process for upcoming events, implementing solutions before issues arose.
- Managed food and beverage inventory for banquet department, reducing waste and maintaining cost control.
Account Manager
AR Petrol Pumb
06.2019 - 01.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Arts - Business And Accounting
Sault College of Applied Arts And Technology
Sault Ste. Marie, None12-2022
Bachelor of Arts - Computer Applications Development
Sree Sankara College
Kerala, India04-2019
Skills
- Profit assessment
- Team member development
- Time management
- Cash handling
- Microsoft Excel
- Time management abilities
- Teamwork and collaboration
- Banquet setup
- Staff management
Timeline
Banquet Supervisor
Quattro Hotel
05.2022 - Current
Account Manager
AR Petrol Pumb
06.2019 - 01.2021
Bachelor of Arts - Business And Accounting
Sault College of Applied Arts And Technology
Bachelor of Arts - Computer Applications Development
Sree Sankara College
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