Mukhpal Maan
Edmonton,Alberta
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
A&W
Edmonton, AB
05.2023 - Current
- Boost employee morale by providing ongoing training, support, and performance feedback to staff members.
- Maintain compliance with company policies and procedures for food safety, sanitation, and quality.
- Reduce food waste by implementing proper inventory tracking and storage practices.
- Address and resolve customer service issues to establish trust and increase satisfaction.
Package Handler
UPS
Edmonton, AB
09.2022 - Current
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
Customer Service Cashier
A&W
Edmonton, AB
10.2022 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Warehouse Clerk
UPS
Edmonton, AB
11.2021 - 04.2022
- Inputting and processing shipments, domestic and international, in accordance with UPS Polices.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept warehouse up to safety and health regulations at all times.
Education
Business Administration Diploma - Accounting And Finance
NorQuest College
Edmonton, AB05.2023
Skills
- Effective oral and written communication
- Team leadership
- Exceptional attention to detail
- Sage 50
- Microsoft Office: Word, Excel, Powerpoint and Outlook
- Account Receivables and Account Payables
- Accounting Standards and Bank reconciliation
- Customer Service
- Analytical and collaborative problem-solving abilities
- Organizational and time-management skills
- Financial services- Mutual funds
- Computer literacy and data entry
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
Canadian Investment Funds course, IFSE Institute
Timeline
Food Service Supervisor
A&W
05.2023 - Current
Customer Service Cashier
A&W
10.2022 - 05.2023
Package Handler
UPS
09.2022 - Current
Warehouse Clerk
UPS
11.2021 - 04.2022
Business Administration Diploma - Accounting And Finance
NorQuest College