MUHAMMED MUSTHAFA PONNACHANTHODI
Summary
Proven Community Support Worker with a track record of enhancing client satisfaction at Pacific Coast Community Resources. Skilled in Behavioral Support and Data Entry, I've significantly improved quality of life through innovative support strategies and efficient documentation management. Expert in fostering client relationships and achieving goals with over 90% success in client progress evaluations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Community Support Worker
Pacific Coast Community Resources
Langford, BC
04.2024 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
Warehouse Manager
Pacheeri Group Of Companies
Victoria, BC
04.2022 - 05.2023
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Community Support Worker
Pain And Palliative Care Society
Kerala,India
02.2016 - 05.2017
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
Community Support Worker
Alpha Palliative Care
Kerala, India
11.2014 - 01.2016
- Maintained internal database of service workers, participants, activities and other relevant details.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Led group discussions and activities to meet different community needs.
- Coordinated and managed volunteer activities for community service projects.
- Approached issues proactively to best meet current and future community needs.
Education
Associate of Arts - Supply Chain Management
Northern College of Applied Arts And Technology
Toronto, ON05.2019
Bachelor of Arts - Commerce
University of Calicut
Kerala, India04.2015
Skills
- Behavioral support
- Disability Awareness
- Individualized support
- Data Entry and Reporting
- Nutrition Support
- Documentation Management
- Client Needs Assessments
Languages
English
Full Professional
Certification
- First Aid & CPR/AED, Canadian Red Cross( Expires. 01-2027).
- Certified Food Safe.
- Nalaxone Kit Training.
- BC Class 5 Drivers License.
Timeline
Community Support Worker
Pacific Coast Community Resources
04.2024 - Current
Warehouse Manager
Pacheeri Group Of Companies
04.2022 - 05.2023
Community Support Worker
Pain And Palliative Care Society
02.2016 - 05.2017
Community Support Worker
Alpha Palliative Care
11.2014 - 01.2016
Associate of Arts - Supply Chain Management
Northern College of Applied Arts And Technology
Bachelor of Arts - Commerce
University of Calicut