Summary
Overview
Work History
Education
Skills
Projects-Business Strategy Analyst, Deloitte
Languages
Timeline
Generic

Muhammad Rashik

Toronto

Summary

Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.

Overview

6
6
years of professional experience

Work History

Customer Experience Associate

TD Bank
01.2024 - Current
  • Conducting transaction monitoring and analyzing alerts to identify suspicious activities that may indicate money laundering or terrorist financing
  • Performing customer due diligence (CDD) and enhanced due diligence (EDD) on new and existing clients to assess AML risks
  • Investigating and evaluating unusual financial activity to determine whether it warrants filing a Suspicious Activity Report (SAR)
  • Compiling and maintaining records of compliance activities, including account opening documents and customer identification information
  • Staying current with AML laws, regulations, and guidance to ensure the institution's compliance program is up-to-date
  • Collaborating with compliance, legal, and business units to develop and implement AML policies and procedures.

Cash Manager

Shoppers Drug Mart
05.2022 - 02.2024
  • Supported HR operations including payroll, benefits administration, and employee data management.
  • Conducted data analysis to identify trends and provide insights for HR decision-making.
  • Participated in HR process improvement initiatives and system upgrades and cost-cut by 25%.
  • Assisted in the development and implementation of performance management and recruitment strategies.
  • Provided support and training to HR team members on system functionalities and best practices.
  • Enhanced customer satisfaction achieved a 15% increase.
  • Maintained meticulous records, ensuring compliance with industry standards.
  • Managed cash office and vault, maintaining a 99.5% accuracy rate.

Business Analyst

Imnzu Technologies
01.2021 - 12.2022
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.

Financial Analyst

Muthoot Finance
12.2018 - 01.2020
  • Assisted in monitoring a $200 million portfolio of commercial borrowers.
  • Conducted financial statement analysis for 30 borrowers, contributing to a 10% reduction in credit risk.
  • Supported regulatory and audit documentation, ensuring 100% accuracy and compliance.
  • Developed advanced proficiency in MS Office Suite and financial software tools, increasing analysis efficiency by 25%.
  • Collaborated with team members to meet project deadlines, achieving a 98% on-time completion rate.

Education

Business Management, Post Graduate Diploma -

Lambton College,
Toronto Campus
12.2023

Bachelor of Business Administration -

Sri Krishna Arts And Science College
12.2021

Skills

  • Technical skills: Python, SQL, VBA, Statistical Programming
  • Data Analysis: Tableau, Power BI, Advanced Analytics Tools
  • Microsoft 365: MS Word, MS PowerPoint, MS Excel, MS Visio
  • Online Platforms: Zoom, MS Teams, Skype, Google meet, Confluence
  • Financial: Financial Modeling, Planning, Forecasting, Budgeting, Analytical Thinking, Business Analysis, Financial Management, Financial Services
  • Client Advocacy
  • Request management
  • CRM Software
  • Teamwork and Collaboration
  • Problem Resolution
  • Microsoft Office
  • Customer Relations

Projects-Business Strategy Analyst, Deloitte

  • Spearheaded cross-functional team to devise and implement a targeted digital banking strategy for Generation Z in the Canadian market, achieving a 20% increase in user engagement metrics.
  • Prioritized user-centric experiences and convenience, aligning seamlessly with Generation Z values, leading to a 15% improvement in customer satisfaction metrics.
  • Advocated for the significance of mobile banking and usability, driving the development of a modernized mobile app interface tailored to Generation Z preferences, resulting in a 25% boost in app adoption metrics.
  • Conducted comprehensive competitive analysis of the Canadian banking industry, pinpointing pain points and service gaps for Generation Z, enabling the organization to make informed strategic decisions and stay ahead in the market.

Languages

English
Native or Bilingual

Timeline

Customer Experience Associate

TD Bank
01.2024 - Current

Cash Manager

Shoppers Drug Mart
05.2022 - 02.2024

Business Analyst

Imnzu Technologies
01.2021 - 12.2022

Financial Analyst

Muthoot Finance
12.2018 - 01.2020

Business Management, Post Graduate Diploma -

Lambton College,

Bachelor of Business Administration -

Sri Krishna Arts And Science College

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Muhammad Rashik