Muhammad Faizan Sadaqat
Mississauga,Canada
Summary
Dynamic and results-oriented professional with extensive experience in optical fiber network management and team leadership. Excelled in project management, significantly enhancing operational efficiency and client satisfaction. Skilled in technical support and adept at fostering client relationships, consistently achieving and surpassing business growth objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assitant Sales Manager
Puulse Marketing
Toronto, Ontario
10.2024 - Current
- Developed strategies to increase sales volume and market share.
- Managed a team of sales representatives by providing guidance, training, and support.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
- Implemented new processes for managing customer accounts and improving lead generation efforts.
- Provided leadership on special projects as needed to drive business growth objectives.
BELL AUTHORIZED AGENT
Puulse Marketing
07.2023 - 10.2024
- Efficiently assessed client requirements
- Ensured prompt resolution of customer concerns
- Kept current with latest industry trends through ongoing education and specialized training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
Deputy Manager
Nayatel (Pvt) Ltd
, Pakistan
01.2022 - 05.2023
- Developed and implemented new procedures to improve efficiency of the organization.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
- Assisted in recruitment, selection, training, and development of employees.
- Coordinated with other departments to ensure smooth functioning of activities.
Assistant Manager
Nayatel (Pvt) Ltd
, Pakistan
01.2020 - 01.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
Senior Network Engineer
Nayatel (Pvt) Ltd
, Pakistan
01.2018 - 01.2020
- Identified and resolved network performance issues.
- Configured, monitored, and maintained routers, switches, firewalls, and load balancers.
- Provided technical support for local area networks, wide area networks, virtual private networks and other data communication systems.
- Implemented backup and disaster recovery plans for network infrastructure components.
Network Engineer
Nayatel (Pvt) Ltd
, Pakistan
01.2018 - 01.2020
- Monitored network performance and troubleshooted any issues that arose.
- Assisted in the design of local area networks and wide area networks.
- Conducted regular system audits to ensure compliance with established standards.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
Operations Engineer
Nayatel (Pvt) Ltd
, Pakistan
01.2017 - 01.2018
- Provided end-user support for issues related to computer hardware and software configuration or usage.
- Implemented, promoted and integrated new operations projects and initiatives.
- Oversaw field installations and guided projects to meet deadlines.
Network Support Engineer
Nayatel (Pvt) Ltd
, Pakistan
01.2016 - 01.2017
- Provided technical support for users having difficulty connecting to or using the network.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
Education
Master of Science - Project Management
SZABIST University
Pakistan01.2020
Bachelor of Science - Electrical (Computer) Engineering
COMSATS Institute of Information and Technology
Pakistan01.2016
Skills
- Optical Fiber Network Management
- FTTH installations & support
- OSP equipment installation
- Network link budgeting
- BPON-GPON optimization
- Router-switches knowledge
- Technical Support
- Business systems support
- Project Management
- Project support documentation
- KPI Monitoring
- Team Management
- Project Coordination
- Client Needs Assessments
Accomplishments
- Publication of research work in European Journal ESMRMB-MAGMA Vol-28: 'Accelerating SENSE reconstruction using GPU', 1.19
- Presentation of research work 'Comparative analysis of sense on GPU and multicore CPU using pre-scan and Eigen- value sensitivity profiles' in 32nd Annual Scientific conference ESMRMB, 05/01/15, Edinburgh, United Kingdom
Professional Development
Introduction to Project Management and PMP certification Exam Preparation, 01/01/19, Operations 360, Pakistan
Certification
- PMI-PMP (Project Management Professional)
Timeline
Assitant Sales Manager
Puulse Marketing
10.2024 - Current
BELL AUTHORIZED AGENT
Puulse Marketing
07.2023 - 10.2024
Deputy Manager
Nayatel (Pvt) Ltd
01.2022 - 05.2023
Assistant Manager
Nayatel (Pvt) Ltd
01.2020 - 01.2022
Senior Network Engineer
Nayatel (Pvt) Ltd
01.2018 - 01.2020
Network Engineer
Nayatel (Pvt) Ltd
01.2018 - 01.2020
Operations Engineer
Nayatel (Pvt) Ltd
01.2017 - 01.2018
Network Support Engineer
Nayatel (Pvt) Ltd
01.2016 - 01.2017
- PMI-PMP (Project Management Professional)
Master of Science - Project Management
SZABIST University
Bachelor of Science - Electrical (Computer) Engineering
COMSATS Institute of Information and Technology
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