Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Hobbies and Interests
Organizations
Timeline
Generic

Muhammad Assali

Ottawa,Canada

Summary

Knowledgeable Case Processing Agent successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Processing Agent PM_01 at LMIA Work Permits

Immigration Refugees Citizenship Canada, IRCC
11.2024 - Current

Labour Market Impact Assessment Work Permits


  • Training a team of 10-20 colleagues , consisting of PM1's and PM3's on processing and efficiently actioning applications in GCMS
  • Consistently step in for my Team Lead(PM-03), taking on their responsibilities to ensure the smooth continuation of operations, in their absence.
  • Processing, Screening and Actioning Labour Market Impact Assessment work permits application and restoration of status applications in GCMS as per IRPA
  • Applying Immigration and Refugee Protection Regulations and Immigration and Refugee Protection Acts for assessment of eligibility and qualification of clients as per IRPA
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Coaching and Mentoring colleagues to assist them in meeting established performance standards.

Case Processing Agent PM_01 at SDS

Immigration Refugees Citizenship Canada, IRCC
12.2023 - Current

Student Direct Stream

  • Processing, screening and approving of SDS applications in GCMS.
  • Applying the Immigration Refugee Protection Act (IRPA) and/or Citizenship Act and/or Canadian Passport Order for the assessment or reporting of application.
  • Using GCMS to verify Passports, Letters of Acceptance from Canadian Universities, Medicals, Police Reports, GIC's and Payments to Canadian Institutions
  • Registering and Allocating of payments to applications and Issuing of biometric requests to clients in GCMS.


Case Processing Agent PM_01 & CR_04 at IEC

Immigration Refugees Citizenship Canada, IRCC
10.2022 - Current

International Experience Canada.

  • Processing, screening and approving of IEC applications in GCMS.
  • Applying the Immigration Refugee Protection Act (IRPA) and/or
    Citizenship Act and/or Canadian Passport Order for the assessment
    or reporting of application.
  • Receiving, screening and classifying of IEC applications in GCMS.
  • Registering, screening of initial mail and client information for various departmental programs and services within prescribed procedures and requirements using GCMS.
  • Projects within IEC: BILS Team: Screening and Sorting of applications for payment requests in GCMS.
  • Monitoring biometric screenings at different embassies all across the world.
  • Facilitate the communications between several government departments to ensure smooth and fast resolution of service to clients.


Tri-Branded Assistant Branch Manager

Enterprise Holding Inc.
04.2019 - 10.2022
  • Assistant Branch Manager for Enterprise, National, and Alamo throughout Ontario
  • Managing a Team of 20 individuals with a fleet of 1100 units valued at around 40 million dollars across three brands
  • Servicing the needs of several corporate business accounts such as dealerships, collision centers, and major manufacturing accounts
  • Marketing and acquiring new accounts to further develop the business
  • Demonstrate leadership in leading branches in operations, marketing and employee development


Education

Bachelors in Mathematics And Statistics - Mathematics And Statistics .

University of Windsor
Windsor, ON

Advanced Diploma - Engineering

Marine Engineering Technology
Owen Sound, ON

Skills

  • PRI: 63119471
  • Management Experience
  • Microsoft Office
  • Data Analysis
  • Budget monitoring
  • Operations assistance
  • Information coordination

Certification

  • Advanced First Aid
  • Advanced Fire Fighting

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Elementary

Hobbies and Interests

  • Martial Arts Blackbelt
  • Chess
  • Soccer Referee
  • Reading

Organizations

  • Canada Soccer Referee
  • Canadian Blood Services

Timeline

Case Processing Agent PM_01 at LMIA Work Permits

Immigration Refugees Citizenship Canada, IRCC
11.2024 - Current

Case Processing Agent PM_01 at SDS

Immigration Refugees Citizenship Canada, IRCC
12.2023 - Current

Case Processing Agent PM_01 & CR_04 at IEC

Immigration Refugees Citizenship Canada, IRCC
10.2022 - Current

Tri-Branded Assistant Branch Manager

Enterprise Holding Inc.
04.2019 - 10.2022
  • Advanced First Aid
  • Advanced Fire Fighting

Bachelors in Mathematics And Statistics - Mathematics And Statistics .

University of Windsor

Advanced Diploma - Engineering

Marine Engineering Technology
Muhammad Assali