Summary
Overview
Work History
Education
Skills
Available Days
Volunteer Experience
Hobbies and Interests
Languages
Timeline
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Muhammad Abdullah

Winnipeg,MB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Sales Associate

Old navy, GAP.inc
06.2022 - Current
  • Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environment
  • Provided excellent customer service by answering queries and concerns and assisted with product selections
  • Assured that merchandise is represented on the sales floor as per the company standards
  • Consistently accomplished all projects and tasks assigned throughout the day such as maintaining fitting rooms, replenishing and back stocking merchandise
  • Maintained a clean, neat, and orderly stock room, sales floor, and all areas of the store always during and after business hours

Customer Service Representative

Zong
09.2020 - 07.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Tracked customer service cases and updated service software with customer information.
  • Responded proactively and positively to rapid change.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Retail Sales/Stock Associate

MCC (Madina cash and carry)
02.2019 - 08.2020
  • Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environment
  • Provided excellent customer service by answering queries and concerns and assisted with product selections
  • Offered personalized recommendations to fit customers' styles and budgets
  • Often received positive feedback and repeat business
  • Assured that merchandise is represented on the sales floor as per the company standards
  • Consistently accomplished all projects and tasks assigned throughout the day such as maintaining fitting rooms, replenishing and back stocking merchandise
  • Maintained a clean, neat, and orderly stock room, sales floor, and all areas of the store always during and after business hours

Education

Bachelor of Science in Computer Science (Co-op/IIP Enrolled) -

University of Manitoba (International College of Manitoba)
Winnipeg, MB
08.2026

Skills

  • Experience handling cash, debit and credit card transactions, and experience in receiving inventory
  • Proven Communication skills
  • Excellent interpersonal skills
  • Effective time management skills
  • Ability to stay calm in stressful circumstances
  • Results oriented with friendly and positive attitude
  • Order Processing
  • Problem-Solving
  • Store Organization

Available Days

Open availability.

Volunteer Experience

  • Supervising a construction site, 2015, 2015
  • My own house, 2016, 2018
  • Tree planting campaign, 2016, 2018
  • Garbage collection campaign, 2016, 2018
  • Desk handling, 2016, 2018
  • Helped my dad in his business, 2016, 2018

Hobbies and Interests

  • Member College football Team for District Inter Colleges Tournament.
  • Guitarist / singing.
  • Table tennis and badminton player.

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Full Professional

Timeline

Sales Associate

Old navy, GAP.inc
06.2022 - Current

Customer Service Representative

Zong
09.2020 - 07.2021

Retail Sales/Stock Associate

MCC (Madina cash and carry)
02.2019 - 08.2020

Bachelor of Science in Computer Science (Co-op/IIP Enrolled) -

University of Manitoba (International College of Manitoba)

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Muhammad Abdullah