Mubassira Kolia

• Schedule and coordinate clinic appointments
• Schedule and coordinate operative procedures at the hospital
• Interviewing patients and completing intake forms with them.
• Collecting patient medical records.
• Greet patients and help manage patient flow
• Answering phone calls and responding to emails
• Fax prescription and requisition as per Doctor request
• Billing and finance
• Training new employees

-Processing mail: Ensured that all incoming mail was properly delivered to employees and that all

outgoing mail was processed and sent on schedule.

2-Performed other office duties such as scanning and filing documents as well as assisting with

reception desk coverage.

3-Provide additional administrative support; word processing, excel, data entry

• Reconciled account files and produced monthly reports.

• Schedule patient with different providers (Surgeon, Dietician, pharmacist, nurse, internist).
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Coordinated patient care changes and relayed updated plans to various staff members assigned to patients.
• Performs and oversees the completion of administrative duties such as handling medical files, setting appointments.
• Called in prescriptions to pharmacist.tic