Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

ERIC THELLEND

Regina,SK

Summary

Current responsibilities include (but not limited to):

  • SCCM/Intune (MDM)
  • Group Policy/Active Directory/Entra
  • O365/M365
  • Sharepoint
  • Exchange Online
  • Windows Servers/VMs

Overview

10
10
years of professional experience

Work History

Systems Architect

Regina Catholic School Division
12.2022 - Current
  • Administer and maintain our SCCM/Intune environment, ensuring it was up to date, secure and running smoothly
  • Monitor Microsoft Defender for Endpoint to identify potential attacks and suspicious login activities, taking appropriate response actions
  • Managed Active Directory/Entra for account management, enforcing security policies, and overseeing MFA configurations to enhance access control and compliance
  • Maintain our Master Task Sequence (update the OS to latest version, add drivers and software packages)
  • Utilize WQL/SQL queries to design custom collections for targeted software deployments and to generate tailored reports
  • Create software packages/task sequences to deploy via Software Center
  • Collaborated with our applications team to deploy Intune to all of our Android devices

Technical Analyst

Regina Catholic School Division
01.2015 - Current
  • Collaborated with team members to deploy work stations and laptops using SCCM and Active Directory
  • Utilized the advanced Office 365 admin tools to troubleshoot and repair user accounts and licensing issues
  • Used Exchange Online to review mail flow, spam policies, run message traces and manage inboxes/calendars via Powershell
  • Assisted with troubleshooting and configuring Group Policies
  • Updated and maintain hardware inventory, including documenting repairs done to devices and the steps taken for said repairs
  • Wrote and updated documentation for solutions and training purposes
  • Used various skills and knowledge to repair physically damaged devices

Events Director/IT

Regina Disc Golf Association
01.2020 - 01.2022
  • Planned and executed various events and tournaments
  • Design and installed courses around Saskatchewan
  • Purchased a domain and setup an email account for every board member
  • Researched and acquired a new point of sale system for events

Education

Hand Soldering Certification -

EPTAC
Toronto
01.2019

Computer Engineering Technology -

Saskatchewan Polytechnic
Moose Jaw
01.2015

Skills

  • Windows Servers/Azure VM's
  • Powershell
  • Active Directory/Entra ID
  • SCCM/Intune
  • Virtualization Software
  • Networking
  • Critical Thinking

Hobbies and Interests

Sports & Recreation: Actively participate in various leagues year-round, including indoor and outdoor volleyball, dodgeball, and disc golf.

3D Printing: Set up a monitoring and control server to oversee long-duration prints, ensuring quality and efficiency.

PC Building: Built multiple PCs for personal use and for friends and family, consistently staying up to date with the latest hardware trends and technologies.

Languages

English
French

Timeline

Systems Architect

Regina Catholic School Division
12.2022 - Current

Events Director/IT

Regina Disc Golf Association
01.2020 - 01.2022

Technical Analyst

Regina Catholic School Division
01.2015 - Current

Hand Soldering Certification -

EPTAC

Computer Engineering Technology -

Saskatchewan Polytechnic
ERIC THELLEND