Morgan Hayes
Belleville,ON
Summary
Hardworking and reliable employee with background as an unregulated care provider in retirement homes. Education from the PSW program at loyalist
Overview
9
9
years of professional experience
Work History
Unregulated Care Provider
Arabella Retirement Living
Belleville, ON
06.2022 - Current
- Provided emotional support to patients and families during difficult times, fostering trust and open communication.
- Assisted patients in maintaining personal hygiene, promoting dignity and respect in all interactions.
- Administered and accurately recorded the administration of medication.
- Answered patient call bells to determine patient needs.
- Light housekeeping work; laundry, garbage, dishes.
Unregulated Care Provider
Chartwell Retirement Residence
Belleville, ON
02.2019 - Current
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Reported concerns to nurse supervisor to promote optimal care.
Supervisor
A&W
Belleville, ON
01.2016 - 07.2018
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
Education
Personal Support Worker
Loyalist College
Belleville High School Diploma -
NDSS
Napanee, ON06.2016
Skills
- First aid and safety
- Community activities
- Client documentation
- Medication Administration
- Personal hygiene
- Assisting in daily activities
- Monitoring health
Languages
English
Timeline
Unregulated Care Provider
Arabella Retirement Living
06.2022 - Current
Unregulated Care Provider
Chartwell Retirement Residence
02.2019 - Current
Supervisor
A&W
01.2016 - 07.2018
Personal Support Worker
Loyalist College
High School Diploma -
NDSS