Nataliia Polishchuk
Kingston,ON
Summary
Highly organized and client-focused front desk receptionist with over five years of experience in health care field and providing exceptional customer service. Possesses strong communication and organizational skills with a proven track record of responding to inquiries and concerns in a timely manner while maintaining a positive demeanor. Comfortable working with senior citizens and their families. Proficiency in Microsoft Office Suite.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unregulated Care Provider
Chartwell Balmoral Retirement Community
03.2023 - 06.2025
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Monitored vital signs regularly, promptly reporting any changes or concerns to nursing staff for timely intervention.
- Implemented therapeutic interventions as directed by the healthcare team, contributing to positive patient outcomes.
- Demonstrated flexibility in adapting approaches based on patient preferences or changing conditions which contributed towards better patient experience.
- Maintained detailed documentation of patient care activities for accurate recordkeeping and seamless continuity of care.
- Served as a liaison between patients, family members, and healthcare providers, ensuring clear communication and understanding of treatment plans.
- Efficiently managed time and resources for effective task completion, ensuring all aspects of patient care were attended to in a timely manner.
Psychiatrist
Kyiv Regional Psychiatric and Narcological Medical Association
08.2019 - 01.2022
- Provided crisis intervention services to stabilize acutely ill patients, preventing self-harm or harm to others.
- Developed strong rapport with patients, fostering trust and open communication to better understand their needs and concerns.
- Conducted risk assessments on patients presenting with suicidal or homicidal ideation, implementing safety measures to protect both the individual and the broader community.
- Performed thorough psychiatric evaluations, accurately diagnosing patients'' conditions and formulating appropriate interventions.
- Stayed current on new research findings in psychiatry, enabling the application of cutting-edge knowledge in clinical practice settings.
- Educated families about the nature of mental illness, empowering them to support loved ones in their recovery journey effectively.
- Demonstrated empathy and active listening during patient interactions, providing a supportive environment for individuals to share their experiences openly.
Internship as a Psychiatrist
Brovary Central Distric Hospital
08.2017 - 07.2019
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Doctor of Medicine - Medicine
Bogomolets National Medical University
Kyiv, Ukraine06.2017
Skills
- Patient care
- Vital signs monitoring
- Healthcare ethics
- Respectful and compassionate
- Time management
- Multitasking and organization
- Dependable and responsible
- Verbal and written communication skills
- First aid and safety
- Compassion and empathy
- Team collaboration
- Adaptability and flexibility
- Emotional support
- Client documentation
- Microsoft Office, Microsoft Exel
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working
Certification
Unregulated care provider Medication Administration Training - CareRx - June 22/2025;
Emergency First Aid & CPR (C) - HeartSafe - April 23/2028
Timeline
Unregulated Care Provider
Chartwell Balmoral Retirement Community
03.2023 - 06.2025
Psychiatrist
Kyiv Regional Psychiatric and Narcological Medical Association
08.2019 - 01.2022
Internship as a Psychiatrist
Brovary Central Distric Hospital
08.2017 - 07.2019
Doctor of Medicine - Medicine
Bogomolets National Medical University
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