Hannah Hargreaves

Facilitated safe transfers and mobility assistance for patients with limited physical abilities, reducing risk of injury or falls.

• Provided emotional support to patients and families during difficult times, fostering trust and open communication.
• Ensured accurate medication administration for improved patient outcomes.
• Educated patients and families on proper home care techniques, supporting successful transitions back to independent living after hospitalization or rehabilitation stays.
• Monitored vital signs regularly, promptly reporting any changes or concerns to nursing staff for timely intervention.
• Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Medication Administration including administration of narcotics.

• Scheduled, coordinated and confirmed appointments and meetings.
• Developed strong working relationships with team members, fostering a positive work environment.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Improved communication flow by establishing daily briefing for front desk and administrative staff.
• Resolved customer problems and complaints.
• Greeted visitors warmly, creating positive first impression of organization.
• Looking after all residents in the home, helping them when needed.
• Helping nursing staff with residents.

• Provided safe mobility support to help patients move around personal and public spaces.
• Built strong relationships with clients to deliver emotional support and companionship.
• Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Collaborated with healthcare professionals to develop customized care plans for individual patients.
• Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Educated family members on best practices for supporting their loved one's needs at home.