Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Monaliza Jasminez

Vernon,BC

Summary

Dynamic Community Support Worker with a proven track record at Venture Training, specializing in behavioral support and individualized care. Expert in crisis intervention and fostering client independence through empathetic communication. Skilled in life skills training and connecting clients to vital resources, enhancing their overall well-being and satisfaction.

Overview

13
13
years of professional experience

Work History

Community Support Worker

Kindale Developmental Association
04.2025 - Current

Community Support Worker

Venture Training
03.2023 - Current
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
  • Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
  • Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
  • Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.

Cook/Crew

Burger King
01.2012 - 02.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

Education

Bachelor Of Science In Phusical Therapy -

Martinez Memorial College
Manila,Philippines
06.1996

Skills

  • Behavioral support
  • Disability awareness
  • Transportation assistance
  • Individualized support
  • Recreational activities
  • Life skills training
  • First aid and CPR
  • Personal care assistance

    • Multitasking

  • Family engagement
  • Decision-making
  • Time management

Languages

English
Elementary
English
Professional Working

Timeline

Community Support Worker

Kindale Developmental Association
04.2025 - Current

Community Support Worker

Venture Training
03.2023 - Current

Cook/Crew

Burger King
01.2012 - 02.2025

Bachelor Of Science In Phusical Therapy -

Martinez Memorial College

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Monaliza Jasminez