MOMOYO MATSUHIRA
New Westminster,BC
Summary
Honest person with a great sense of responsibility, committed to job and interested in learning new things and hardworking and passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Talented Tutor offering outstanding communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
After-school Tutor
Good Tutor Company(家庭教師のグッド)
06.2022 - 10.2023
- Developed methods to motivate and engage students in learning.
- Motivated students with accurate feedback and positive reinforcement.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Used variety of teaching methods to successfully help wide range of students.
- Monitored student progress and provided feedback and support.
Clerk at a Backpack Shop
Bussiness Leather Factory
11.2021 - 05.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Input data into spreadsheets and databases.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Bachelor of Arts - English Language And Literature
Osaka University
3 Chome-5-10 Senbahigashi, Minoh, Osaka03.2026
Diploma -
CICCC
609 W Hastings St, Vancouver, BC, V6B 4W4, Canada03.2024
Skills
- Problem-Solving Support
- Creative Thinking
- Patience and Empathy
- Warm and Friendly
- Teamwork and Collaboration
- Complaint Handling
- Exceptional customer service
Languages
English
Volunteer Experience
Backpack Buddies Volunteer. which help children facing foods insecurity often do not eat enough, or don't eat at all, over weekends. I helped to create bags of food that'll be delivered, filled with meals and snacks to last the weekend and beoyond.
Timeline
After-school Tutor
Good Tutor Company(家庭教師のグッド)
06.2022 - 10.2023
Clerk at a Backpack Shop
Bussiness Leather Factory
11.2021 - 05.2022
Bachelor of Arts - English Language And Literature
Osaka University
Diploma -
CICCC
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