Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mitchell Ann Tuquib

New Westminster,BC

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Coquitlam, British Columbia
01.2025 - Current
  • Promoted culture, values, and mission of Starbucks through integrity and knowledge.
  • Maintained calm demeanor during high volume periods to uphold operational standards.
  • Anticipated customer and store needs by evaluating environment for cues.
  • Communicated critical information to manager for effective team response.
  • Assisted with new partner training by reinforcing successful performance and providing coaching.
  • Provided feedback to store manager regarding partner performance during shifts.

Food Service Supervisor

Tim Hortons
Maple Ridge, British Columbia
10.2021 - 01.2025
  • Monitored and trained new team members for optimal performance.
  • Ensured task completion by supervising team activities diligently.
  • Supported Restaurant Manager in boosting sales and transaction efficiency during shifts.
  • Enhanced operational effectiveness using positioning charts and pre-rush checklists.
    Interacted with customers in a friendly, urgent manner to resolve concerns.

Assistant Branch Manager

Yellow Cab Pizza
Davao City, Philippines
07.2014 - 05.2021
  • Optimized operational flow by setting accurate daily sales forecasts based on monthly targets.
    Managed inventory, product schedules, and labor costs using data-driven insights for efficiency.
  • Delegated restaurant system assignments to shift managers for improved accountability.
  • Scheduled crew shifts and managed payroll to ensure timely compensation.

Administrative Assistant

GNLC Food Ventures Inc.
Davao City, Philippines
10.2012 - 06.2014
  • Administered all activities of administration section to ensure operational efficiency.
    Monitored confidential matters requiring high-level administrative work.
  • Created and maintained office systems for documentation, including invoices and purchase orders.
  • Managed payroll functions and monitored petty cash funds for accurate financial reporting.

Education

Bachelor of Science - Hotel, Motel, And Restaurant Management

University of Mindanao
Tagum City, Davao Del Norte Philippines
03-2012

Skills

  • Customer relationship management
  • Inventory management
  • Cash handling
  • Customer service focus
  • Training and coaching
  • Team leadership

Certification

  • First Aid Certificate/ Emergency First Aid and CPR/AED Level C
  • Food Safety Certificate- SerVsafe Food Handler Certified

Timeline

Shift Supervisor

Starbucks
01.2025 - Current

Food Service Supervisor

Tim Hortons
10.2021 - 01.2025

Assistant Branch Manager

Yellow Cab Pizza
07.2014 - 05.2021

Administrative Assistant

GNLC Food Ventures Inc.
10.2012 - 06.2014

Bachelor of Science - Hotel, Motel, And Restaurant Management

University of Mindanao
Mitchell Ann Tuquib