Mitchell Ann Tuquib
New Westminster,BC
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Coquitlam, British Columbia
01.2025 - Current
- Promoted culture, values, and mission of Starbucks through integrity and knowledge.
- Maintained calm demeanor during high volume periods to uphold operational standards.
- Anticipated customer and store needs by evaluating environment for cues.
- Communicated critical information to manager for effective team response.
- Assisted with new partner training by reinforcing successful performance and providing coaching.
- Provided feedback to store manager regarding partner performance during shifts.
Food Service Supervisor
Tim Hortons
Maple Ridge, British Columbia
10.2021 - 01.2025
- Monitored and trained new team members for optimal performance.
- Ensured task completion by supervising team activities diligently.
- Supported Restaurant Manager in boosting sales and transaction efficiency during shifts.
- Enhanced operational effectiveness using positioning charts and pre-rush checklists.
Interacted with customers in a friendly, urgent manner to resolve concerns.
Assistant Branch Manager
Yellow Cab Pizza
Davao City, Philippines
07.2014 - 05.2021
- Optimized operational flow by setting accurate daily sales forecasts based on monthly targets.
Managed inventory, product schedules, and labor costs using data-driven insights for efficiency. - Delegated restaurant system assignments to shift managers for improved accountability.
- Scheduled crew shifts and managed payroll to ensure timely compensation.
Administrative Assistant
GNLC Food Ventures Inc.
Davao City, Philippines
10.2012 - 06.2014
- Administered all activities of administration section to ensure operational efficiency.
Monitored confidential matters requiring high-level administrative work. - Created and maintained office systems for documentation, including invoices and purchase orders.
- Managed payroll functions and monitored petty cash funds for accurate financial reporting.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
University of Mindanao
Tagum City, Davao Del Norte Philippines03-2012
Skills
- Customer relationship management
- Inventory management
- Cash handling
- Customer service focus
- Training and coaching
- Team leadership
Certification
- First Aid Certificate/ Emergency First Aid and CPR/AED Level C
- Food Safety Certificate- SerVsafe Food Handler Certified
Timeline
Shift Supervisor
Starbucks
01.2025 - Current
Food Service Supervisor
Tim Hortons
10.2021 - 01.2025
Assistant Branch Manager
Yellow Cab Pizza
07.2014 - 05.2021
Administrative Assistant
GNLC Food Ventures Inc.
10.2012 - 06.2014
Bachelor of Science - Hotel, Motel, And Restaurant Management
University of Mindanao
Similar Profiles
Abdulwahab ChaudhryAbdulwahab Chaudhry
Barista at StarbucksBarista at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Raquel Hermida E SilvaRaquel Hermida E Silva
Confidential Assistant at ICBCConfidential Assistant at ICBC