Mohid Imran
Mississauga,ON
Summary
Detail-oriented Produce Clerk and Sales Associate with extensive experience in maintaining high product quality and store organization. Proven ability to boost customer satisfaction through personalized service and effective problem-solving. Skilled in inventory management, sales collaboration, and fostering repeat business. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Produce Clerk
Sobeyes
01.2024 - 08.2024
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Sales Associate
Sport Chek
01.2022 - 12.2022
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Sales Associate
Walmart
05.2021 - 09.2021
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
BBA - Business Administration
Toronto Metropolitan University
Mississauga, ON05.2027
Skills
- Customer Service
- Strong Work Ethic
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Money Handling
- Flexible Schedule
- Verbal/written communication
- Cash Register Operation
Languages
English
Native or Bilingual
Urdu
Full Professional
Timeline
Produce Clerk
Sobeyes
01.2024 - 08.2024
Sales Associate
Sport Chek
01.2022 - 12.2022
Sales Associate
Walmart
05.2021 - 09.2021
BBA - Business Administration
Toronto Metropolitan University
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