Mario Belan
Etobicoke,ON
Summary
Highly adaptable and experienced team member with over 10 years of proven success in handling tasks smoothly and efficiently. Demonstrates a strong ability to adapt to changing processes, programs, and team requirements. Committed to contributing to the growth of the company and eager to take on new challenges. With a versatile skill set and a track record of delivering results, ready to make a valuable impact.
Overview
13
13
years of professional experience
Work History
Produce Clerk
Sobeys
06.2011 - Current
- Proficient in maintaining highest standards of product quality.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Collaborated with store management to align with objectives and provide quality produce.
- Accountable for all part-timers when managers are not present.
- Leads and motivates teams while fostering a positive work environment.
- Assists and solves customer inquiries and complaints in a timely manner.
- Skilled in enhancing customer satisfaction through excellent product knowledge and effective communication.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Customs Clerk
Hemisphere and Freight
06.2022 - 07.2022
- Handled administrative tasks in import operations department servicing clients and their suppliers.
- File breakdown, classifying data entry, photocopying, scanning and assembling entries.
- Audited commercial documents, document review and assessment of accuracy.
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
- Daily follow up on documentation discrepancies.
Student Placement
Kerry's Place Autism Services
09.2019 - 03.2020
- Provided support through evidence-based treatment models and approaches for persons diagnosed with Autism Spectrum Disorder.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Developed and executed implementation of individual behaviour plans and protocols including objectives, data collections, monitoring and data analysis.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Recorded curriculum assessment results, prepared data summaries.
Student Placement
Davenport-Perth Community Centre
01.2017 - 04.2017
- Provided supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments.
- Organized and executed activities scheduled, developed daily routines, and practiced good hygiene.
- Responsible for developing group facilitation with teenagers in the centre.
- Bonded with youth in empathic, caring and trusting environment.
- Helped youth with resume writing, mock interviews and preparing them for their first job.
Student Placement
Two Spirited People of The First Nations
01.2016 - 04.2016
- Worked with Aboriginal members on a weekly basis.
- Assisted with outreach team by seeing clients, visiting other social work organizations.
- Gained excessive knowledge of Aboriginal culture, community and issues.
- Experience with intake process and assisting with program development.
- Advocating for and with Aboriginals, visiting courts, and other organizations.
- Training in harm reduction module and HIV/AIDS education.
Education
Bachelor of Social Work -
Ryerson University
Toronto, ON01.2020
Diploma in Social Service Worker -
George Brown College
Toronto, ON01.2017
Diploma in Journalism Print and Broadcast -
Humber College
Toronto, ON01.2015
Skills
- Leadership
- Written and verbal communication
- Customer service
- Ability to remain organized
- Detail oriented
- Data collection and analysis
- Problem resolution
- Self-directed
- Quick Thinker
- Critical thinker
- Decisive
- Team player
- Quick Learner
- Store Appearance
- Stocking and Replenishing
- Quality Control Guidelines
- Effective Planning
- Customer Needs Assessments
- Customer Satisfaction
- Office Support
- Microsoft Office & G Suite
- Positive Attitude
- Strong Work Ethic
- Customer Service
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Customs Clerk
Hemisphere and Freight
06.2022 - 07.2022
Student Placement
Kerry's Place Autism Services
09.2019 - 03.2020
Student Placement
Davenport-Perth Community Centre
01.2017 - 04.2017
Student Placement
Two Spirited People of The First Nations
01.2016 - 04.2016
Produce Clerk
Sobeys
06.2011 - Current
Bachelor of Social Work -
Ryerson University
Diploma in Social Service Worker -
George Brown College
Diploma in Journalism Print and Broadcast -
Humber College