Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Olive Garden
08.2021 - Current
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Organized and labeled stock of ingredients to maintain needed inventory levels.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Cook
Urban Prairie Cuisine
10.2023 - Current
Prepared food items in compliance with recipes and portioning control guidelines.
Communicated closely with servers to fully understand special orders for customers.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Maintained food safety and sanitation standards.
Front Desk Agent
Canad Inns Destination Centre Polo Park
05.2023 - 06.2023
Answered multi-line phone system and enthusiastically greeted callers.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Prepared reports on guest satisfaction levels and other metrics.
Cook
Super Taste Pizza
11.2020 - 08.2021
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Host
Santa Lucia Pizza
09.2020 - 11.2020
Greeted guests and gathered information to seat groups or place on waitlist.
Answered telephone to provide dining information and take reservations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Greeted customers, answered questions and recommended specials to increase profits.
Delivery Driver
Pizza Pizza
11.2019 - 08.2020
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Developed and maintained professional relations between customer, store personnel, and company.