Mitesh Patel
Leduc,AB
Summary
Retail professional with solid track record in leading sales teams and streamlining retail operations. Known for effectively managing staff, improving customer experiences, and increasing sales. Highly focused on team collaboration and achieving measurable results, adaptable to changing retail demands. Expertise in inventory management and staff training.
Overview
17
17
years of professional experience
Work History
Retail Sales Supervisor
Shell Canada
12.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
- Increased sales by offering advice on purchases and promoting additional products.
Manager - Project Sales
Dahua Technology India Private Limited
03.2021 - Current
- Achieved growth and hit sales targets by successfully managing the sales team
- Designed and implemented a strategic business plan that expands company’s customer base and ensure its strong presence
- Developed sales team through motivation, counseling and product knowledge education
- Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
Business Head
Agrosky Agritech Private Limited
08.2020 - 03.2021
- Responsible for Product Roadmap for all current & future products of the company across through the distribution-based channel business on Pan India Basis. Oversee the company’s marketing budget
- Lead and drive product strategy and portfolio management to gain market share
- Develop and drive the team targets. Monitor the performance on a regular basis and take timely corrective actions wherever required
- Conceptualize ATL/ BTL activities for company products along with State team
- Drive the responsibility of all new product identification, launch & corresponding product lifecycle. Product Rationalization as per business requirement
- Mapping competition/Markets/ Channels to constantly evolve product strategy
- Lead product innovation based on current and future consumer trends as per research data
- Manage order forecast accuracy and ensure inventory management objectives are met. Includes driving efficiencies in market hygiene and obsolescence
Sr. Sales Supervisor
Honeywell International India Private Limited
10.2019 - 07.2020
- Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans
- Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives
- Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors
Branch Manager
Prama Hikvision India Private Limited
01.2011 - 06.2019
- Direct all operational aspects including distribution operation, customer service, human resources, administrations and sales
- Administered the entire gamut of sales, product marketing and promotional activities for the assigned portfolio
- Developed long, mid and short-term product plans for new and existing products
- Maintained sales volume, product mix and selling price as per supply and demand, changing trends, economic indicators and competitor analysis
- Tracked daily, weekly, monthly activities in line with routing, customer needs and opportunities to deliver monthly volumes by reaching objectives set
- Conceptualized & effectuated training & development programs for distributors to build their capability and quality enhancement
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Sales Executive
Zen Exim Private Limited
12.2009 - 12.2010
Customer Care Associate – Broadband Business
Reliance HR Service Private Limited
08.2008 - 09.2009
Education
Bachelor Of Engineering - Electronics And Telecommunications
North Maharashtra University
Shirpur, Maharashtra05-2008
Skills
- Team leadership
- Sales analytics
- Store operations
- Sales strategy
- Customer service
- Excellent communication
- Time management
- Teamwork
- Budgeting and financial management
Accomplishments
- Supervised team of 19 staff members.
Languages
English
Hindi
Gujarati
Personal Information
Title: Manager-Project Sales
Languages
Excellent,5,Excellent,5,Very Good,4
Seminars / Workshop
- Seminar attended on Entrepreneurship & Business Opportunity presented by Dr. A N Sanghavi
- Worked on project of Event Reminder System
- Seminar attended on Space Time Adaptive Technology & Supercomputer delivered by Mr. Vijay Bhatkar
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Retail Sales Supervisor
Shell Canada
12.2022 - Current
Manager - Project Sales
Dahua Technology India Private Limited
03.2021 - Current
Business Head
Agrosky Agritech Private Limited
08.2020 - 03.2021
Sr. Sales Supervisor
Honeywell International India Private Limited
10.2019 - 07.2020
Branch Manager
Prama Hikvision India Private Limited
01.2011 - 06.2019
Sales Executive
Zen Exim Private Limited
12.2009 - 12.2010
Customer Care Associate – Broadband Business
Reliance HR Service Private Limited
08.2008 - 09.2009
Bachelor Of Engineering - Electronics And Telecommunications
North Maharashtra University
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