Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Languages
Seminars / Workshop
Languages
Timeline
background-images

Mitesh Patel

Leduc,AB

Summary

Retail professional with solid track record in leading sales teams and streamlining retail operations. Known for effectively managing staff, improving customer experiences, and increasing sales. Highly focused on team collaboration and achieving measurable results, adaptable to changing retail demands. Expertise in inventory management and staff training.

Overview

17
17
years of professional experience

Work History

Retail Sales Supervisor

Shell Canada
12.2022 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
  • Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
  • Increased overall store sales by implementing effective merchandising strategies and product promotions.
  • Increased sales by offering advice on purchases and promoting additional products.

Manager - Project Sales

Dahua Technology India Private Limited
03.2021 - Current
  • Achieved growth and hit sales targets by successfully managing the sales team
  • Designed and implemented a strategic business plan that expands company’s customer base and ensure its strong presence
  • Developed sales team through motivation, counseling and product knowledge education
  • Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team

Business Head

Agrosky Agritech Private Limited
08.2020 - 03.2021
  • Responsible for Product Roadmap for all current & future products of the company across through the distribution-based channel business on Pan India Basis. Oversee the company’s marketing budget
  • Lead and drive product strategy and portfolio management to gain market share
  • Develop and drive the team targets. Monitor the performance on a regular basis and take timely corrective actions wherever required
  • Conceptualize ATL/ BTL activities for company products along with State team
  • Drive the responsibility of all new product identification, launch & corresponding product lifecycle. Product Rationalization as per business requirement
  • Mapping competition/Markets/ Channels to constantly evolve product strategy
  • Lead product innovation based on current and future consumer trends as per research data
  • Manage order forecast accuracy and ensure inventory management objectives are met. Includes driving efficiencies in market hygiene and obsolescence

Sr. Sales Supervisor

Honeywell International India Private Limited
10.2019 - 07.2020
  • Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans
  • Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives
  • Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors

Branch Manager

Prama Hikvision India Private Limited
01.2011 - 06.2019
  • Direct all operational aspects including distribution operation, customer service, human resources, administrations and sales
  • Administered the entire gamut of sales, product marketing and promotional activities for the assigned portfolio
  • Developed long, mid and short-term product plans for new and existing products
  • Maintained sales volume, product mix and selling price as per supply and demand, changing trends, economic indicators and competitor analysis
  • Tracked daily, weekly, monthly activities in line with routing, customer needs and opportunities to deliver monthly volumes by reaching objectives set
  • Conceptualized & effectuated training & development programs for distributors to build their capability and quality enhancement
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.

Sales Executive

Zen Exim Private Limited
12.2009 - 12.2010

Customer Care Associate – Broadband Business

Reliance HR Service Private Limited
08.2008 - 09.2009

Education

Bachelor Of Engineering - Electronics And Telecommunications

North Maharashtra University
Shirpur, Maharashtra
05-2008

Skills

  • Team leadership
  • Sales analytics
  • Store operations
  • Sales strategy
  • Customer service
  • Excellent communication
  • Time management
  • Teamwork
  • Budgeting and financial management

Accomplishments

  • Supervised team of 19 staff members.

Languages

  • English

  • Hindi

  • Gujarati

Personal Information

Title: Manager-Project Sales

Languages

Excellent,5,Excellent,5,Very Good,4

Seminars / Workshop

  • Seminar attended on Entrepreneurship & Business Opportunity presented by Dr. A N Sanghavi
  • Worked on project of Event Reminder System
  • Seminar attended on Space Time Adaptive Technology & Supercomputer delivered by Mr. Vijay Bhatkar

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Retail Sales Supervisor

Shell Canada
12.2022 - Current

Manager - Project Sales

Dahua Technology India Private Limited
03.2021 - Current

Business Head

Agrosky Agritech Private Limited
08.2020 - 03.2021

Sr. Sales Supervisor

Honeywell International India Private Limited
10.2019 - 07.2020

Branch Manager

Prama Hikvision India Private Limited
01.2011 - 06.2019

Sales Executive

Zen Exim Private Limited
12.2009 - 12.2010

Customer Care Associate – Broadband Business

Reliance HR Service Private Limited
08.2008 - 09.2009

Bachelor Of Engineering - Electronics And Telecommunications

North Maharashtra University
Mitesh Patel