Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Supervisor
Shell Canada
Burnaby, British Columbia
04.2020 - Current
Supervised daily retail operations ensuring team adherence to company policies.
Trained new employees on customer service standards and product knowledge.
Coordinated promotional displays to enhance product visibility and customer engagement.
Managed inventory levels, including stock rotation and replenishment processes.
Resolved customer inquiries and complaints effectively to maintain satisfaction levels.
Created weekly work schedules for all employees according to labour laws and company guidelines.
Delivery Associate
Amazon
Surrey, British Columbia
10.2023 - 10.2024
Delivered packages efficiently using company-provided handheld devices.
Managed daily route planning to optimize delivery schedules.
Communicated with customers to ensure satisfaction and address concerns.
Maintained vehicle cleanliness and performed routine safety checks.
Followed safety protocols during package handling and transportation.
Ensured proper care in the handling of packages to avoid damage during transit.
Warehouse Associate
Amazon
New Westminster, British Columbia
10.2021 - 03.2022
Sorted and organized inventory to maintain accurate stock levels.
Loaded and unloaded shipments following safety protocols diligently.
Collaborated with team members to streamline picking and packing processes.
Conducted regular inventory checks to ensure product availability.
Maintained cleanliness and safety standards throughout the warehouse environment.
Assisted in training new staff on warehouse procedures and equipment use.
Utilized handheld scanners for tracking inventory movement accurately.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Crew Member
Wendy's
Vancouver, British Columbia
04.2019 - 03.2020
Prepared and served food items according to standard recipes and procedures.
Maintained cleanliness of work areas, including kitchen and dining spaces.
Assisted customers with orders and addressed inquiries promptly.
Operated cash register, processed transactions, and handled cash accurately.
Followed safety and sanitation guidelines to maintain a safe environment.
Trained new crew members on operational procedures and customer service standards.
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.