Mikayla Bajhart
Huntington Beach
Summary
Dynamic Customer Service Supervisor at Whole Foods Market with a proven track record in team leadership and problem-solving. Expert in training new hires and fostering strong relationships, ensuring exceptional service delivery. Proficient in Microsoft Office, I thrive in fast-paced environments, consistently promoting collaboration and adaptability among team members.
Overview
8
8
years of professional experience
Work History
Customer Service Supervisor
Whole Foods Market
08.2020 - Current
- Actively supported team members by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members through day-to-day work and complex problems.
- Encouraged team members to deliver hospitable, professional service while adhering to set service standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Completed day to day tasks to support and manage the front end of the store as well as supporting other departments.
Pet Sitter
Freelance
01.2017 - Current
- Established trusting relationships with pet owners and provided regular updates about their pet’s health
- Followed strict guidelines to ensure the safety of pets, resulting in no incidents or accidents
- Developed a comprehensive plan for pet care that included providing daily exercise, grooming and medical care
Horseback Riding Instructor
Moonstone Riding Academy and Show Barn
08.2019 - 08.2020
- Taught classes of up to 2 students, providing individualized instruction and guidance to ensure student success
- Established and maintained a safe and positive learning environment for students and horses
- Demonstrated proper technique and provided clear instructions to help students learn safe handling of horses.
Education
Bachelor of Arts - Human Communication Studies
California State University, Fullerton
Fullerton, CA05-2023
Associate of Arts - Communication Studies
Orange Coast College
Costa Mesa, CA05-2020
Skills
- problem solving
- Team leadership
- Relationship building
- New hire training
- Proficient in Microsoft Offices and Retalix
- Inter-department collaboration
- Active listening
- Adaptability and flexibility
- Customer service
- Multitasking and organization
- Verbal and written communication
Timeline
Customer Service Supervisor
Whole Foods Market
08.2020 - Current
Horseback Riding Instructor
Moonstone Riding Academy and Show Barn
08.2019 - 08.2020
Pet Sitter
Freelance
01.2017 - Current
Bachelor of Arts - Human Communication Studies
California State University, Fullerton
Associate of Arts - Communication Studies
Orange Coast College
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