Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mihir Patel

223 Jackson St W, Hamilton,ON

Summary

Dynamic professional with a proven track record at Current Employer, excelling in customer service and engagement. Skilled in POS systems and relationship management, I enhance customer experiences and drive store operations. Recognized for thrive in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Retail Store Supervisor

Esso -circle K Gas Station
02.2020 - Current

• Manage and supervise staff and distribute the duties to each employee working at gas station/ convenience store.

• Fix the prices of the merchandise to be sold.

• Hire and train the staff according to the requirements and assign them duties best fit to their skills.

• Day to day banking and reconcile all invoices to the inventory.

• Control the inventory and manage the sales as well.

• Handle and resolve all customer complaints.

• Prepare daily, weekly, and monthly sales and shortage report of gas and merchandise.

• Manage and ensure safe operation of the gas station and convenience store.

• He is responsible for making schedule of all the employees as well.

• Resolve any issue regarding shortage of supply with suppliers and return of merchandise if needed.

Assistant Sales Representative

Bhagya Laxmi Trading Company
04.2015 - 03.2017
  • Demonstrate explain products to promote sales or as requested by the customer and follow company approved customer service standard.
  • Coordinate and communicate product details and specifications for marketing in different markets.
  • works with suppliers and agents to arrange proper in-transit permission on shipments to various locations.
  • Respond to and follow up sales enquiries by post, telephone, and personal visits.

Education

Business Accounting -

Mohawk College
Hamilton
04-2019

BBA - Accounting

Dharamsinh Desai University
Nadiad, Gujarat
05-2016

Higher Secondary School -

Gujarat State Education Board
Nadiad, Gujarat
03-2012

SSC -

Gujarat State Education Board
Nadiad, Gujarat
03-2010

Skills

  • Customer service and engagement
  • POS systems operations
  • Relationship building and management
  • Marketing and promotions
  • Problem-solving
  • Customer experience
  • Store operations

Languages

English
Gujarati
Hindi

Timeline

Retail Store Supervisor

Esso -circle K Gas Station
02.2020 - Current

Assistant Sales Representative

Bhagya Laxmi Trading Company
04.2015 - 03.2017

Business Accounting -

Mohawk College

BBA - Accounting

Dharamsinh Desai University

Higher Secondary School -

Gujarat State Education Board

SSC -

Gujarat State Education Board
Mihir Patel