Miera Said

Contract Position

• Managed daily administrative operations, prioritizing workloads, scheduling appointments, coordinating meetings and business travel, and organizing schedules to accommodate urgent requests
• Initiating and responding to client and staff telephone calls and correspondence, conducting initial data collection and directing matters to the appropriate actions
• Executing the administration, preparation, processing, and composition of documents, routine reports, and statistical summaries, demonstrating significant judgment in interpreting and applying regulations and practices
• Managing office and kitchen supplies, setting up meeting rooms, facilitating employee onboarding and offboarding, and collaborating with property management and internal/external stakeholders
• Drafting, reviewing and initiating official communications on behalf of c-suite members; translating CLO notes into final documentation; followed organization's policy in receiving, approving and completing signatory requests.

Contract Position

• Oversaw administrative tasks for the business unit head of Oncology department, managing director and senior-level marketing team
• Collected and drafted HCO and HCP sponsorship agreements, ensuring completion of designated compliance review
• Oversaw the fulfillment of contract-specified accommodation and travel arrangements; issued reimbursements upon completion of approved event
• Compiled and processed marketing initiatives adhering to medical/legal/regulatory requirements via VERITAS; compiled and processed approved service-providers within Ariba Procurement Software; received upon existing invoices
• Managed two c-suite calendars including the arrangement of travel and accommodations
• Compiled and drafted expense reports; oversaw organization-wide registrations for conferences and events; organized internal and external stakeholder meetings
• Corresponded with internal and external stakeholders on behalf of c-suite and as the first point of contact of the department; drafted meeting minutes and maintained business unit files.

Contract Position

• Developed and executed comprehensive digital strategies aligned with client objectives, leveraging market research and consumer insights for effective campaigns
• Built and maintained strong client relationships, providing strategic recommendations and ensuring satisfaction throughout the project lifecycle
• Managed end-to-end digital campaigns across diverse channels, optimizing for maximum ROI and delivering detailed campaign reports
• Utilized analytics tools for actionable insights, translating data into recommendations to enhance performance and optimize targeting
• Collaborated with internal teams, ensuring seamless execution of digital campaigns, monitoring KPIs, and delivering concise performance reports to clients.

Contract Position

• Utilized IT management tools to manage, triage and resolve incidents and requests to French speaking usersEffectively communicated with end-users English and French through company-specific communication platforms including calls, Slack messages, email and video-conferencing
• Tracked IT-related incidents, analyzing and implementing solutions; translating results into internal and user-facing procedural documentation.

Contract Position

• Provided tier 1 technical support to French clients in troubleshooting and resolving Apple hardware and software issues and inquiries
• Communicating with clients in French.

• Provided scheduling, procedural and general information to clients maintaining customer service and operational file systems
• Translated client data and technician notes; drafting contracts and overseeing approval, facilitating scheduling and following up on final payments
• Developed customer service training model, oversaw IT incident management, managed database migration initiative, developed technical training material and successfully delivered corporate, operations and field training sessions upon completion
• Supported accounting function through online transaction consolidation and submission of completed work orders on a bi-weekly basis
• Supported marketing team and oversaw website optimization; boosted brand awareness, proposed and implemented business development initiatives
• Corresponded with internal and external stakeholders; managed requests and directed cross-functional tasks ensuring timely and effective completion.

• Composed and edited a variety of documents, including highly confidential correspondence, contracts, proposals, invoices, filing, and coded expense reports
• Provided professional support to CEO, delivering appropriate responses, messages, and coordinating with other internal business units
• Coordinated CEO schedules, arranged travel, and prepared itineraries
• Managed expense reports and calendars, including arranging travel details and preparing itineraries
• Assisted in meeting preparation by confirming locations, attendance, and advance documentation, including invitations, catering, locations, event information distribution; coordinated and executed external and internal event planning.