Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Ilizirov

King

Summary

Motivated and compassionate Behavioural Psychology student with hands-on experience working with individuals with intellectual and developmental disabilities in community-based and structured settings. Adept in behavioural observation, data collection, and implementing client-focused support strategies. Demonstrated leadership and teamwork abilities through supervisory roles in high-paced service environments. Passionate about creating inclusive, engaging, and supportive spaces through evidence-based practices and collaborative care.

Overview

7
7
years of professional experience

Work History

Supervisor & Lead Bartender

Scaddabush Italian Kitchen & Bar, Richmond Hill
10.2022 - Current
  • - Trained 30 new staff in procedures, customer communication, and team collaboration-skills transferable to clinical team dynamics.
  • Developed strong interpersonal and leadership skills by managing staff and resolving conflict in high-pressure environments.
  • - Practiced de-escalation strategies and emotional regulation during customer service challenges.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money, setting up the bar at the beginning of the shift, and breaking down at the end of the shift to facilitate operations.

Manager

Lazer Runner, Aurora
02.2018 - 10.2024
  • - Coordinated recreational events for children and youth, promoting positive peer interactions and structured group participation.
  • - Managed behavioral challenges by redirecting and engaging clients effectively.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • - Supervised staff, created rotating schedules, and maintained a safe, inclusive environment.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Student Placement - Day Program Facilitator

Clairco Place, York Region
01.2023 - 04.2023
  • - Supported adults with intellectual and developmental disabilities through structured daily programming (exercise, cooking, crafts, and activities).
  • - Applied principles of behaviour observation and client engagement in alignment with behavioural science training.
  • - Maintained daily journal logs to track participant interactions, behaviours, and notable incidents.
  • Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
  • Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.

Education

Bachelor of Science - Behavioural Psychology

Seneca Polytechnic
Toronto, ON
04-2026

Associate of Applied Science - Behavioural Scieces

Seneca Polytechnic
Toronto, ON
04.2023

Skills

  • - Behavioural observation & documentation
  • - Rapport-building and trauma-informed communication
  • - Team collaboration and leadership
  • - Conflict resolution & de-escalation
  • - Applied knowledge of ABA principles
  • Smart Serve certification holder
  • First aid certification holder
  • Employee motivation
  • Complex Problem-solving
  • Goal oriented
  • Training and mentoring

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

Student Placement - Day Program Facilitator

Clairco Place, York Region
01.2023 - 04.2023

Supervisor & Lead Bartender

Scaddabush Italian Kitchen & Bar, Richmond Hill
10.2022 - Current

Manager

Lazer Runner, Aurora
02.2018 - 10.2024

Associate of Applied Science - Behavioural Scieces

Seneca Polytechnic

Bachelor of Science - Behavioural Psychology

Seneca Polytechnic

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Michelle Ilizirov