Michelle Ilizirov
King,ON
Summary
Motivated and compassionate behavioral psychology student with hands-on experience working with individuals with intellectual and developmental disabilities in community-based and structured settings. Adept in behavioral observation, data collection, and implementing client-focused support strategies. Demonstrated leadership and teamwork abilities through supervisory roles in high-paced service environments. Passionate about creating inclusive, engaging, and supportive spaces through evidence-based practices, and collaborative care.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Supervisor & Lead Bartender
Scaddabush Italian Kitchen & Bar, Richmond Hill
10.2022 - Current
- - Trained 30 new staff in procedures, customer communication, and team collaboration-skills transferable to clinical team dynamics.
- Developed strong interpersonal and leadership skills by managing staff and resolving conflict in high-pressure environments.
- - Practiced de-escalation strategies and emotional regulation during customer service challenges.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money, setting up the bar at the beginning of the shift, and breaking down at the end of the shift to facilitate operations.
Educational Assistant
Agora Prep
Aurora, Ontario
09.2025 - 12.2025
- Support Grade 6–10 students with a range of behavioral, academic, and emotional needs.
- Provide 1:1 academic assistance in Math, Science, and French, as well as whole-class instruction when needed.
- Assist in developing and implementing behavior-support strategies and visual systems.
- Deliver French lessons for primary, junior, and senior students, following the curriculum.
- Work collaboratively with the school’s OT, Speech-Language Pathologist, and Behavior Therapist.
- Monitor student progress and adjust teaching approaches for engagement and comprehension
Manager
Lazer Runner, Aurora
02.2018 - 10.2024
- - Coordinated recreational events for children and youth, promoting positive peer interactions and structured group participation.
- - Managed behavioral challenges by redirecting and engaging clients effectively.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- - Supervised staff, created rotating schedules, and maintained a safe, inclusive environment.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Student Placement - Day Program Facilitator
Clairco Place, York Region
01.2023 - 04.2023
- - Supported adults with intellectual and developmental disabilities through structured daily programming (exercise, cooking, crafts, and activities).
- - Applied principles of behaviour observation and client engagement in alignment with behavioural science training.
- - Maintained daily journal logs to track participant interactions, behaviours, and notable incidents.
- Monitored participant progress throughout the program, adjusting content delivery as needed to ensure optimal comprehension levels were achieved.
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
Education
Bachelor of Science - Behavioural Psychology
Seneca Polytechnic
Toronto, ON04-2026
Diploma - Behavioural Sciences
Seneca Polytechnic
Toronto, ON04.2023
Skills
- Behavioral observation and documentation
- Rapport building and trauma-informed communication
- Team collaboration and leadership
- Conflict resolution and de-escalation
- Applied knowledge of ABA principles
- Smart Serve certification holder
- First aid certification holder
- Employee motivation
- Complex problem-solving
- Goal-oriented
- Training and mentoring
- Student engagement
Languages
French
Professional
Russian
Native/ Bilingual
Certification
Smart Serve
Timeline
Educational Assistant
Agora Prep
09.2025 - 12.2025
Student Placement - Day Program Facilitator
Clairco Place, York Region
01.2023 - 04.2023
Supervisor & Lead Bartender
Scaddabush Italian Kitchen & Bar, Richmond Hill
10.2022 - Current
Manager
Lazer Runner, Aurora
02.2018 - 10.2024
Bachelor of Science - Behavioural Psychology
Seneca Polytechnic
Diploma - Behavioural Sciences
Seneca Polytechnic