Kenil Patel
THOROLD,ON
Overview
1
1
Certification
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Supervisor
Qualia pizza
Niagara Falls, Ontario
05.2024 - Current
- Supervised Qualia pizza shift operations, ensuring efficient front counter service and timely order fulfillment.
- Recruited, hired, trained, and mentored staff to build a skilled team and maintain high service standards.
- Trained crew on pizza preparation, order accuracy, and customer service.
- Monitored kitchen workflow to streamline order preparation and enhance customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Enforced sanitation rules and safe work practices throughout the store.
- Complied with company policies, objectives and communication goals.
Home Support Worker
Paramed
Niagara-on-the-Lake, Ontario
04.2025 - 05.2026
- Assisted clients with personal care and daily living tasks in Paramed home support services.
- Assisted clients with mobility, transfers, and safe movement throughout the home.
- Assessed clients' physical condition and reported changes to supervisor or case manager.
- Monitored vital signs such as heart rate, blood pressure and temperature when necessary.
- Planned and cooked meals according to the nutritional needs of each client.
- Followed care plans and maintained confidentiality during Paramed in-home support visits.
- Documented client care activities and updated service notes after each visit.
- Coordinated care routines with family members and Paramed team members.
Education
Associate of Arts - Business
Niagara College
Niagara-on-the-Lake, ON 01.2022 - 04.2024
Skills
Soft Skills: Interpersonal skills, Leadership, Patience, Critical Thinking, Problem Solving, Networking, Time Management, Communication
Core Skills: Medication Administration, Person-Centred Support, Daily Living Skills Assistance, Community Integration
Behavioural Strategies: BSP Implementation, De-escalation Techniques, Prompting & Wait Strategy Use, Conflict Resolution
Communication & Documentation: Behaviour Observation & Reporting, Confidential Record-Keeping, Team Collaboration & Shift Handover
Certification
- First aid & CPR
- Safety Care Trained
- Food Handlers certification
- SmartServe certification
Timeline
Home Support Worker
Paramed
04.2025 - 05.2026
Supervisor
Qualia pizza
05.2024 - Current
Associate of Arts - Business
Niagara College
01.2022 - 04.2024