Eknoor Dhanjal
Nanaimo,Canada
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
A&W
10.2023 - Current
- At Front-back (Both), Cashier, customer service and maintaining store, paper work, inventory
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Student Assistant
Kwantlen Polytechnic University
01.2022 - 01.2024
- HELPING STUDENTS TO FIND COURSES, GIVING THEM FEEDBACK, SENDING EMAILS TO THEM, ANSWERING PHONES, ADVISING THEM, SCHEDULING APPOINTMENTS
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Managing approximately 10 incoming calls and emails per day.
Shift Leader
MC Donald’s
04.2022 - 09.2023
- At Front-back (Both), Cashier, customer service and maintaining store
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Babysitter
My Cousin Sister's Baby
02.2023 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Warehouse Associate
amazon
01.2021 - 02.2022
- Sorting, picking and checking for the missing products
- Consistently lifted materials weighing as much as 10-15 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Diploma - Computer Information System
Kwantlen Polytechnic University
Surrey, BC01.2023
High School Diploma -
Sacred Heart Convent School
Khanna, Punjab01.2019
Skills
- Reliable
- Highly Skilled
- Hardworking
- Excellent troubleshooting abilities
- Proficient in use of standard warehouse equipment
- Dedicated to safe operating practices
- Good communication skills
- Passionate to learn
- Handles situation with patience
- Soft spoken
- Confident
- Critical thinking
- Innovative
- Time management
- Conflict resolution
- Typing skills
- Business management skills
- Programming language skills
- Mastery of Microsoft Office programs
- Excellent communication skills in customer relations
- Team building
- Analytical skills
- Organizational skills
- Presentation skills
- Multitasking
- Creative thinking
- Problem-solving abilities
- Positive attitude
- Patience and empathy
- Organized and efficient
- Training and mentoring
Certification
- Food Safe certified
- First Aid certified
- The Web Developer Bootcamp – Udemy
- Cisco Networking Technology I in Switching and Routing
- Microsoft certified
Accomplishments
- Received good grades in Computer Information System
- Dedicated to improving community through volunteer work
Languages
French
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
A&W
10.2023 - Current
Babysitter
My Cousin Sister's Baby
02.2023 - 08.2023
Shift Leader
MC Donald’s
04.2022 - 09.2023
Student Assistant
Kwantlen Polytechnic University
01.2022 - 01.2024
Warehouse Associate
amazon
01.2021 - 02.2022
Diploma - Computer Information System
Kwantlen Polytechnic University
High School Diploma -
Sacred Heart Convent School
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