Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Michaell Steven Zapata Giraldo

Winnipeg,MB

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Mobile Supervisor

CF enterprises
Winnipeg, Manitoba
01.2024 - Current
  • Maintained and monitored the performance of mobile teams, providing feedback on performance and coaching team members.
  • Coordinated schedules for mobile teams, ensuring that all tasks were completed efficiently within deadlines.
  • Provided guidance to new hires on job expectations as well as safety protocols and procedures.
  • Communicated regularly with management regarding progress updates on projects being handled by the mobile teams.
  • Performed daily inspections of vehicles and equipment to ensure they are in safe working order.

Supervisor

GDI integrated Facility services
Winnipeg, Manitoba
08.2016 - 04.2024
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Crew Member

A&W
Winnipeg, Manitoba
05.2014 - 07.2016
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Moved smoothly between different cooking stations to assist with meal preparations.

Education

Bachelor of Arts - Sociology

University of Manitoba
Winnipeg, MB
06-2025

Skills

  • Employee Motivation
  • Staff Training and Development
  • Task Delegation
  • Inventory Oversight
  • Administrative Documentation
  • Time Management
  • Problem Anticipation and Resolution
  • Self Motivation
  • Professionalism
  • Health and safety compliance
  • Staff Training

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Mobile Supervisor

CF enterprises
01.2024 - Current

Supervisor

GDI integrated Facility services
08.2016 - 04.2024

Crew Member

A&W
05.2014 - 07.2016

Bachelor of Arts - Sociology

University of Manitoba

Similar Profiles

CREATE PROFILE
Michaell Steven Zapata Giraldo