Michael Black
Guelph,ON
Summary
Across multiple industries, I have developed a passion for gathering knowledge and applying it to customers' needs. I enjoy the process of being the link between knowledge and the end user application. I see a client's goal as an opportunity to challenge myself to find the perfect route to the desired outcome.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Developer /General Machinist
True North Arm
Guelph, Ontario
07.2020 - 07.2024
- Developed, tested, and refined new products for launch.
- Made use of modern and traditional manufacturing techniques to manufacture prototypes.
- Worked with clients to build custom firearms to meet performance and ergonomic needs.
- Experience in managing both solo and team-based product design.
Full-time Key Holder
Freedom Mobile
Guelph, ON
09.2018 - 07.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
Customer Sales Representative
Glentel Inc
Various locations
05.2019 - 05.2019
- Kept track of multiple customers and developed relationships in a dynamic sales environment.
- Reviewed and resolved any scheduling concerns, and assisted in adapting work shifts to the flow of customer traffic.
Education
Some College (No Degree) - Pre-health 2013 - 2014
Mohawk College
Hamilton, ONSkills
- Brazilian Jiu-Jitsu coach
- Communicating with clients to ascertain their needs and goals
- Team development and motivation
- Program promotion and client support
- Administrative and Software Proficiency
- Rapid skill acquisition and adaptability
- Operating both manual and CNC equipment
Affiliations
- Brazilian Jiu-Jitsu, Muay Thai, Weight training
- Tunnel Flying (indoor skydiving)
- Hosting a podcast
- Rock climbing, hiking, and Archery
- Cooking
Accomplishments
- Gold and silver medalist for London Open BJJ Competition 2023
- Employee of the month at Freedom Mobile April 2022
- Customer Upgrade competition winner at Freedom Mobile 2022
Certification
- Rock-climbing belay certified in both lead and top rope
- International Body Flight Level 1 Static and Dynamic certification (Indoor Skydiving)
References
References available upon request.
Timeline
Product Developer /General Machinist
True North Arm
07.2020 - 07.2024
Customer Sales Representative
Glentel Inc
05.2019 - 05.2019
Full-time Key Holder
Freedom Mobile
09.2018 - 07.2024
- Rock-climbing belay certified in both lead and top rope
- International Body Flight Level 1 Static and Dynamic certification (Indoor Skydiving)
Some College (No Degree) - Pre-health 2013 - 2014
Mohawk College
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