Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Simtech Supply Chain Managment
02.2021 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized work environment to enhance the customer experience, and ensure order accuracy
Developed strong working relationships with staff, fostering a positive work environment.
Monitored inventory intake and receiving records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Order Picker
Loblaws
03.2019 - 02.2021
Collaborated with team members to ensure timely completion of orders during peak demand periods.
Excellent communication skills, both verbal and written.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Project Manager
Simtech Supply Chain Managment
01.2013 - 02.2019
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Customer Services Manager at Supply Chain Solutions NZ/ Supply Chain Fusion AU / The Magnitude Group - GlobalCustomer Services Manager at Supply Chain Solutions NZ/ Supply Chain Fusion AU / The Magnitude Group - Global