Mia Tymczyna
Orléans,ON
Summary
Detail-oriented Protection Agent known for high productivity and efficient task completion. Skilled in risk assessment, conflict resolution, and surveillance techniques. Excel in communication, problem-solving, and teamwork to ensure safety and security objectives are met with precision.
Overview
5
5
years of professional experience
Work History
Protection Agent
The Ottawa Hospital
Ottawa, Ontario
06.2022 - Current
- Provide protection services and related operational duties to maintain, safeguard, and support the hospitals' operations, staff, physicians, patients, visitors, and property.
- Apply working knowledge of the Criminal Code, provincial statutes, including but not limited to the Mental Health Act (MHA), the Trespass to Property Act (TPA), and other pertinent crime prevention strategies.
- Apply surveillance, investigations, and interviewing techniques to assist hospital operations and law enforcement officers.
- Exercise sound judgment when responding to life safety, emergency situations, and traumas.
In-House Security Guard
Queensway Carleton Hospital
Ottawa, Ontario
12.2021 - 01.2023
- Provide protection services and parking-related operational duties to maintain, safeguard, and support the hospitals' operations, staff, physicians, patients, visitors, and property.
- Provide a first-line response to non-medical incidents, violent incidents, disturbance calls, fire alarms, crimes in progress, and hazardous material calls.
- Provide appropriate restraint procedures using Use of Force, NVCI and GPA techniques in Code White and other violence-prone situations.
- Support the hospital's emergency management leads during any hospital-related emergency color code.
Site Security Guard
Queensway Carleton Hospital
Ottawa, Ontario
05.2021 - 12.2021
- Provided protection services and parking-related operational duties to maintain, safeguard, and support the hospitals' operations, staff, physicians, patients, visitors, and property.
- Provided team leadership and contributed to daily tasks involving shift logs, reports, and routine activities.
- Warned employees, visitors, patients, and others during crisis or emergency situations of the risks and actions they must take to avoid danger and/or injury.
- Monitored electronic security systems (CCTV) to ensure they are consistently functioning while overseeing the hospital.
Student Safety Patroller
Carleton University
Ottawa, Ontario
08.2020 - 11.2021
- Enhance the level of security in and around campus buildings to ensure a significant level of personal safety for the community and property.
- Enforce university regulations and other non-law enforcement duties as assigned, including, but not limited to, parking and traffic violations.
- Assist as directed during critical incidents, at the shift manager's discretion.
Education
Bachelor of Arts - Criminology & Criminal Justice: Law
Carleton University
Ottawa, Ontario12-2022
Skills
- Valid Ontario Security Guard License
- Cancom Use of Force (2024)
- Standard First Aid & CPR/SED Level C (2025)
- Verbal Judo & Tactical Communication
- Non-Violent Crisis Intervention (NVCI)
- Gentle Persuasive Approaches (GPA)
- Living Works Safe Talk & Suicide Prevention
- AODA & Naloxone Training
Timeline
Protection Agent
The Ottawa Hospital
06.2022 - Current
In-House Security Guard
Queensway Carleton Hospital
12.2021 - 01.2023
Site Security Guard
Queensway Carleton Hospital
05.2021 - 12.2021
Student Safety Patroller
Carleton University
08.2020 - 11.2021
Bachelor of Arts - Criminology & Criminal Justice: Law
Carleton University
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