Mississauga, Mississauga Ontario, | (647) 522-5404 | mygreensinger@hotmail.ca
NAMEPHONE NUMBER | EMAIL ADDRESS
NAME
ADDRESS | (999) 999-9999 | XXX@XXX.COM
NAME
ADDRESS | (999) 999-9999 | XXX@XXX.COM
GOHAR RAZVI
3410 Havenwood Drive, Apt # B1, Mississauga Ontario, | (647) 522-5404 | mygreensinger@hotmail.ca
NAME
ADDRESS | (999) 999-9999 | XXX@XXX.COM
City ON Postal Code | (999) 999-9999 | email address
NAME
City,Ontario, ON
Summary
Re: Employment Opportunity
Dear Human Resources Manager:
Please accept this letter and résumé as an expression of interest in the above position.
As indicated on my résumé, I am passionate about Safety & Security and have over 10 years of security and hospitality experience. This included ensuring the safety and security of various business properties and their staff and visitors by remaining vigilant, observant, and alert to identify suspicious or unusual activity or predictors of disruptive behaviour and determine when assistance was required. There were some incidents where I had to deal with emotional/frustrated individuals. It was through this experience where I was able to hone my communication and conflict-resolution skills. I am a rational, patient, and understanding individual who communicates effectively and respectfully, and I am knowledgeable of the strategies and techniques needed to de-escalate tension in difficult situations. Part of my job functions, included recording daily activities and completing detailed/accurate reports by recording shift and occurrence reports. I am able to take detailed notes to identify and categorize relevant, admissible evidence for presentation requirements in legal proceedings.
Other qualities that I possess, which may not be readily apparent from my résumé, include the proven ability to remain calm under pressure and have excellent listening skills, good judgement, and reasonable decision-making capabilities. I hold a valid Ontario Class “G” Driver’s Licence and all the Certifications as specified in this job posting. As far as my educational background is concerned, I hold an Ontario Secondary School Diploma and I am eligible to work in Canada.
With my extensive security experience, superior work ethic, and good moral character and habits, I believe that I could be a powerful contributor to your team. I would welcome the opportunity to discuss my candidacy with you in more detail and look forward to hearing from you.
Thank you for your time and consideration.
Gohar Razvi
Enclosure: Résumé
PROFESSIONAL SUMMARY
A dedicated and reliable licensed Security Guard who has over 10 years of experience working with integrity, respect, and full accountability to ensure the security and safety of properties, staff, visitors, and the public at various condominiums, corporations, hotel chains, and other properties.
Overview
22
22
years of professional experience
Work History
HUB SCREENER
DATA, Securitas
Toronto
01.2023 - 02.2024
Conducted screening for contractors and technicians wishing to access colos or secure production areas housing giant Servers for Microsoft
Objective was to prevent introduction or removal of unauthorized Data bearing devices into or out of colos that could potentially record extremely confidential information with the aid of Handheld metal detector or wand.
SECURITY GUARD, SD Security & Investigations Inc
Toronto
01.2002 - 02.2023
Provide security services to ensure the protection of each company’s property, assets, and information
Operate two-way radios and multi-line telephone systems and monitor Closed-Circuit Television (CCTV) equipment
Answer phone calls and interface directly with the public and professionals visiting properties in a professional, courteous, and helpful manner.
SECURITY GUARD, ASG Security Group
Woodbridge, OntarioAugust
- 11.2022
Ensured the safety of people, property, assets, and resources of the corporate community
Remained calm and professional and de-escalated situations that arose when dealing with challenging individuals.
SECURITY GUARD, Royal Cavalier Security
Richmond, OntarioMay
- 08.2022
Provided security to maintain a safe and secure environment at residential and commercial properties, as well as controlled access at various events
Answered phone calls and interfaced directly with the public and professionals visiting properties in a professional, courteous, and helpful manner.
SECURITY GUARD/CONCIERGE, Halton Region Vaccine Clinic
Oakville
01.2021 - 12.2021
Monitored, guarded, and protected the business property, staff, and visitors by being observant and alert to stationary guard and conducting foot patrols of both the inside and outside perimeter, providing access control, and ensuring that the facility’s safety and emergency procedures were followed in response to fire alarms and other site emergencies
Worked effectively in a clinical environment and promoted good customer service by welcoming, interacting, and engaging with a large number of Halton residents, regional staff, clients, and visitors in a professional and positive manner, asked specific screening questions for COVID-19 along with other measures and logged information accordingly, and provided directions to various areas within the facility
Kept a close eye on the screening areas to ensure they were clean, presentable, and organized and that proper infection control equipment/clothing was worn and distributed as required
Completed and submitted clear, concise, and detailed daily shift reports, occurrence reports, and incident reports
Performed regular monitoring of site security staff and exercised sensitivity, tact and diplomacy to defuse conflicts and incidents and reported deficiencies, as necessary
Worked effectively within a team-based environment by actively contributing to the achievement of goals with a focus on continuous improvement
Functioned as a liaison with the Regional Security Section, other Regional Departments, and contracted staff to enable an effective operation
Used initiative and good judgement to assist security staff in the performance of other duties and/or tasks.
FRONT DESK CONCIERGE AND SECURITY
GUARD, The Forest Hill Group
Toronto
01.2020 - 03.2021
Provided outstanding, personalized service to residents, guests, and visitors through the provision of a warm welcome and with providing assistance and dealing with all emergencies
Performed front desk lobby duties, including reservations of amenity rooms and elevators, access control, parcel management, and parking enforcement.
SECURITY GUARD, Knights on Guard Security
Toronto
01.2019 - 08.2020
Performed the same duties as in the above timeline, in addition to:
Monitored 24/7 Closed-Circuit Television (CCTV) equipment and contacted fire, police, and ambulance services if needed
Documented detailed incident reports
Conducted periodic inspections of the building to ensure that it’s safe, clean, and operating effectively and efficiently and reported deficiencies to the property manager.
SECURITY GUARD, G4S Security
Toronto
01.2017 - 01.2019
Performed the same duties as in the above timeline.
SECURITY GUARD, Accord Security
Toronto
01.2015 - 06.2017
Provided friendly, professional, and informative service by welcoming and interfacing directly or over the phone with residents and guests to answer questions, provide direction, and address their needs
Issued parking passes to authorized guests and explained parking policies
Monitored video surveillance and took appropriate action to attend to any suspicious or criminal behaviour
Continuously monitored the presentation of the lobby and front desk
Accurately completed all required shift reports, including incident reports
Updated relief staff on any relevant occurrences and provided information regarding upcoming events.
SECURITY GUARD, GardaWorld
Mississauga
01.2011 - 06.2015
Ensured that high levels of protection, safety, and security were maintained for staff, guests, and the business property by providing a visual deterrent as a uniformed security presence, patrolling the facility as instructed by security management, and examining doors, windows, and gates to ensure all were secure
Regulated vehicle and pedestrian traffic at access points to maintain an orderly flow
Filed reports as needed and reported irregular activity and hazards immediately such as leaking pipes, fire risks, and security door left unlocked
Contacted police or fire department as needed in case of fire or presence of unauthorized persons.
Education
TRAVEL AND TOURISM CERTIFICATE - undefined
Travel College Canada
TEACHING ENGLISH AS A SECOND LANGUAGE (TESL) CERTIFICATE
Training, Courses, Certificates, and Licences - undefined
SECURITY GUARD LICENSE | Ontario Security Training
HEALTHSAVER FIRST AID CPR AED | American Health Association
MICROCOMPUTER CERTIFICATE | Rexdale Microskills
CLASS G DRIVER’S LICENCE - undefined
Skills
Customer Service
Professional & Courteous
Attention to Detail
Listening & Communication
Sound Judgement
Report Writing
Multi-tasking
Time Management
Observant/Alert
SUMMARY OF RELEVANT SKILLS
Possess a valid Ontario Security Guard License
Fully vaccinated against COVID-19
Able to provide a Criminal Record check
Knowledge of and experience with CCTV Systems, Access Control Systems, and Alarm Monitoring
Hold a valid Ontario Class G Driver’s Licence with a clean driving abstract
Highly trained to de-escalate and resolve issues effectively and quickly
Strong interpersonal/public relations and communication skills to interact with courtesy, respect, and professionalism and commitment to customer service
Excellent written skills along with experience in notetaking and the preparation of incident reports, correspondence, and records maintenance
Strong critical and decision-making skills with good judgement
Observant, alert, and in excellent mental and physical shape
Strong working knowledge of various security hardware, software, keying, and systems
Proficient using computers and Microsoft Office (Word, Excel, and Outlook)
Available and able to work in Rotation 24/7 shift schedule, including nights, weekends, and holidays and on short notice
Customer service and assistance
Stress Tolerance
Team Development
Timeline
HUB SCREENER
DATA, Securitas
01.2023 - 02.2024
SECURITY GUARD/CONCIERGE, Halton Region Vaccine Clinic
01.2021 - 12.2021
FRONT DESK CONCIERGE AND SECURITY
GUARD, The Forest Hill Group
01.2020 - 03.2021
SECURITY GUARD, Knights on Guard Security
01.2019 - 08.2020
SECURITY GUARD, G4S Security
01.2017 - 01.2019
SECURITY GUARD, Accord Security
01.2015 - 06.2017
SECURITY GUARD, GardaWorld
01.2011 - 06.2015
SECURITY GUARD, SD Security & Investigations Inc
01.2002 - 02.2023
SECURITY GUARD, ASG Security Group
- 11.2022
SECURITY GUARD, Royal Cavalier Security
- 08.2022
TRAVEL AND TOURISM CERTIFICATE - undefined
Travel College Canada
TEACHING ENGLISH AS A SECOND LANGUAGE (TESL) CERTIFICATE
Training, Courses, Certificates, and Licences - undefined
SECURITY GUARD LICENSE | Ontario Security Training
HEALTHSAVER FIRST AID CPR AED | American Health Association
MICROCOMPUTER CERTIFICATE | Rexdale Microskills
CLASS G DRIVER’S LICENCE - undefined
Work Preference
Work Type
Full TimeContract Work
Work Location
On-Site
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefits
Shift Security Supervisor at Securitas Security/Microsoft EdgeCore Data CenterShift Security Supervisor at Securitas Security/Microsoft EdgeCore Data Center