Merve Kose
Irvine,CA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Associate
Sephora
09.2024 - Current
- Balanced part-time work with full-time education, maintaining strong academic standing.
- Gained experience in customer communication, teamwork, and multitasking in a fast-paced environment.
- Process shipments, stock shelves, and maintain a clean and organized store environment.
- Assist customers by recommending products, answering questions, and using Sephora tools.
- Support brand launches and updates.
Operations Associate
Sephora
09.2023 - 08.2024
- Replenish stock on the sales floor, maintain clean and organized displays, and ensure a welcoming environment for clients.
- Receive, process, and organize product shipments efficiently to support smooth store operations.
- Maintain hygiene standards in both backstage and onstage areas.
- Support the team by grabbing needed items and fulfilling online orders
Exhibitor Team Member — Expo West
Emirelli San Francisco
03.2023 - 02.2024
- Assisted in showcasing wellness and nutrition products to major distributors.
- Prepared product samples, engaged with clients, and applied psychological marketing strategies to support outreach.
- Strengthened communication and critical thinking in a fast-paced, professional setting.
Volunteer
Embrace Relief
07.2023 - 09.2023
- Helped with event setup, organization, and support throughout the day.
- Led an art station to raise funds for humanitarian efforts at a community-wide festival.
- Improved teaching and interpersonal skills through hands-on involvement with children and families.
- Gained deeper appreciation for the impact of community involvement and intentional effort in creating meaningful experiences.
Warehouse & Production Assistant
LosAngelesMinimalist
05.2023 - 09.2023
- Prepared, packed, and organized high volumes of customer orders in fast-paced warehouse environments.
- Practiced time management, physical endurance, and efficiency while meeting daily production deadlines.
Volunteer
Embrace Relief
02.2023 - 02.2023
- Raised awareness for victims of the Turkey-Syria earthquakes by distributing carnations in public spaces.
- Engaged in meaningful conversations that led to donations and strengthened community support.
- Learned how small, compassionate actions can unite people for a greater cause.
Volunteer Online English Teacher
First Bricks Online Academy
04.2021 - 04.2022
- Taught English to children in Europe experiencing educational instability.
- Developed engaging, culturally sensitive virtual lessons and built strong relationship.
- Beyond academics, acted as a mentor and friend to help them adapt to their new environment and feel less alone.
- Practiced adaptability, leadership, and empathy in an online learning environment.
Cashier/Cook
Creamistry
04.2019 - 09.2019
- Managed front-of-house service, food prep, and store maintenance in a fast-paced ice cream shop.
- Strengthened multitasking, communication, and problem-solving skills while maintaining food safety standards.
- Took on full store responsibilities including restocking, dishwashing, and opening/closing duties.Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Arts - Psychology
University of California, San Diego
La Jolla, CA06-2026
Skills
- Strong time management
- Clear communication with diverse groups
- Empathy and emotional insight
- Leadership and mentoring experience
- Effective teamwork in fast-paced settings
- Problem solving and adaptability
- Friendly, patient customer service
- Safety procedures
- Multitasking
- Team collaboration
- Adaptability and flexibility
- Attention to detail
Certification
Mental Health First Aid - Adult Training
Languages
Turkish
Native or Bilingual
Timeline
Operations Associate
Sephora
09.2024 - Current
Operations Associate
Sephora
09.2023 - 08.2024
Volunteer
Embrace Relief
07.2023 - 09.2023
Warehouse & Production Assistant
LosAngelesMinimalist
05.2023 - 09.2023
Exhibitor Team Member — Expo West
Emirelli San Francisco
03.2023 - 02.2024
Volunteer
Embrace Relief
02.2023 - 02.2023
Volunteer Online English Teacher
First Bricks Online Academy
04.2021 - 04.2022
Cashier/Cook
Creamistry
04.2019 - 09.2019
Bachelor of Arts - Psychology
University of California, San Diego
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