Émeric Doucet
Montréal,QC
Summary
Problem-solving and communication skills. Developed robust leadership and sales management skills in fast-paced, results-oriented environment. Demonstrated ability to lead teams, drive sales, and enhance customer relationships. Excellent ability to adapt to new work environments and teams Knowledge of Microsoft Office suite software. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Sales Representative Team Leader
Optimo +
06.2024 - Current
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing high ticket deals.
- Organized weekly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Presented professional image consistent with company's brand values.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
Sales Representative Team Leader
Telus International
03.2024 - 06.2024
- Organized weekly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
Barback/Busboy
Club Palazo
08.2023 - 11.2023
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
BARMAN
Restaurant Jacques Cartier
04.2023 - 10.2023
- Enhanced customer experience by providing friendly and attentive service during busy shifts.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
BUSBOY/BARBACK
VIEUX-PORT STEAKHOUSE
12.2022 - 04.2023
- Assisted servers in handling large parties, ensuring timely food delivery and table maintenance.
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
- Events logistics
Lifeguard
CAMP MINOGAMI
05.2022 - 08.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Animation & supervision for the children
Lifeguard
MIDTOWN LE SPORTING CLUB SANCTUAIRE
09.2021 - 03.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Cashier
PISCINE EXTÉRIEURE DE MONT-ROYAL
03.2020 - 08.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Sales -
Telus Channel Partner Program
Montreal03-2024
High School Diploma -
Collège De Montréal
06-2021
Skills
- Customer Assistance
- Product Restocking
- Inventory Control
- Sales software proficiency
- Negotiation expertise
- Team management
- Cash Handling and Management
- Bartender's certificate, École du Bar de Montréal (2023)
- First-aid, national lifeguard and water safety instructor courses (2016-2021)
- Referee training (district level)
Languages
FR
Native or Bilingual
ANG
Native or Bilingual
Accomplishments
Over 500k in revenue in the first year of door to door sales (telecoms, insulation, heat pumps, smart home security)
references
References available on request
Timeline
Sales Representative Team Leader
Optimo +
06.2024 - Current
Sales Representative Team Leader
Telus International
03.2024 - 06.2024
Barback/Busboy
Club Palazo
08.2023 - 11.2023
BARMAN
Restaurant Jacques Cartier
04.2023 - 10.2023
BUSBOY/BARBACK
VIEUX-PORT STEAKHOUSE
12.2022 - 04.2023
Lifeguard
CAMP MINOGAMI
05.2022 - 08.2022
Lifeguard
MIDTOWN LE SPORTING CLUB SANCTUAIRE
09.2021 - 03.2022
Cashier
PISCINE EXTÉRIEURE DE MONT-ROYAL
03.2020 - 08.2020
Sales -
Telus Channel Partner Program
High School Diploma -
Collège De Montréal
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