Émeric Doucet
Montréal,QC
Summary
Problem-solving and communication skills. Developed robust leadership and sales management skills in fast-paced, results-oriented environment. Demonstrated ability to lead teams, drive sales, and enhance customer relationships. Excellent ability to adapt to new work environments and teams Knowledge of Microsoft Office suite software. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Sales Representative Team Leader
Optimo +
06.2024 - Current
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing high ticket deals. Over 500k in revenue in first year of sales.
- Organized weekly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Achieved or exceeded company-defined sales quotas.
- Presented professional image consistent with company's brand values.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
Sales Representative Team Leader
Telus International
03.2024 - 06.2024
- Organized weekly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
Barback/Busboy
Club Palazo
08.2023 - 11.2023
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
BARMAN
Restaurant Jacques Cartier
04.2023 - 10.2023
- Enhanced customer experience by providing friendly and attentive service during busy shifts.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
BUSBOY/BARBACK
VIEUX-PORT STEAKHOUSE
12.2022 - 04.2023
- Assisted servers in handling large parties, ensuring timely food delivery and table maintenance.
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
- Events logistics
Lifeguard
CAMP MINOGAMI
05.2022 - 08.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Animation & supervision for the children
Lifeguard
MIDTOWN LE SPORTING CLUB SANCTUAIRE
09.2021 - 03.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Cashier
PISCINE EXTÉRIEURE DE MONT-ROYAL
03.2020 - 08.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Collège De Montréal
Sales - Sales
Telus Channel Partner Program
Montreal12-2024
Skills
- Bartender's certificate, École du Bar de Montréal (2023)
- First-aid, national lifeguard and water safety instructor courses (2016-2021)
- Referee training (district level)
- Customer Service
- Cash Handling and Management
- Product Restocking
- Customer Assistance
- Inventory Control
- Sales software proficiency
- Negotiation expertise
- Team management
Languages
FR
Native or Bilingual
ANG
Native or Bilingual
Spanish
Elementary
Contact
Montréal, QC H3R 3E5
references
References available on request
Timeline
Sales Representative Team Leader
Optimo +
06.2024 - Current
Sales Representative Team Leader
Telus International
03.2024 - 06.2024
Barback/Busboy
Club Palazo
08.2023 - 11.2023
BARMAN
Restaurant Jacques Cartier
04.2023 - 10.2023
BUSBOY/BARBACK
VIEUX-PORT STEAKHOUSE
12.2022 - 04.2023
Lifeguard
CAMP MINOGAMI
05.2022 - 08.2022
Lifeguard
MIDTOWN LE SPORTING CLUB SANCTUAIRE
09.2021 - 03.2022
Cashier
PISCINE EXTÉRIEURE DE MONT-ROYAL
03.2020 - 08.2020
High School Diploma -
Collège De Montréal
Sales - Sales
Telus Channel Partner Program
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