Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Kitchen

Barrie,ON

Summary

Dedicated Retail Sales Associate with strong customer service, communication, and teamwork skills, eager to leverage expertise in customer engagement and sales to contribute to a dynamic retail team. Proven ability to adapt and maintain organized sales environments. Ready to enhance customer experiences and drive sales in a new role.

Overview

9
9
years of professional experience

Work History

Fashion Associate

PENN (Penningtons)
Orillia, Ontario
03.2016 - Current
  • Providing exceptional customer service using product knowledge and active listening skills to discover and fulfill customer needs and exceed their expectations.
  • Helping to maintain a tidy and attractive sales floor, keeping displays neat and to store standards, and general upkeep.
  • Using checkout to bolster customer satisfaction and encourage return visits, while using the POS system to compete accurate transactions.
  • Understanding and promoting the in-store online ordering system.
  • Working with fellow associates to ensure all tasks are completed in a timely and accurate manner.

Education

Bachelor of Arts - History

Trent University
Peterborough, ON
05-2004

Skills

  • Customer service
  • Product knowledge
  • Effective communication
  • Point of sale
  • Online ordering
  • Adaptability

References

References available upon request.

Timeline

Fashion Associate

PENN (Penningtons)
03.2016 - Current

Bachelor of Arts - History

Trent University
Melissa Kitchen