Alexa Fitch

• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.

- Greeted customers warmly and offered assistance.

- Helped customers find and select products.

- Kept work area clean, organized and free of clutter at all times.

- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

- Built relationships with potential customers by providing helpful advice on product selection.

- performed cleaning tasks, keeping store neat and organized.

Greeted and escorted customers to product racks and shelves to assist with finding merchandise.

- Engaged with guests to understand and anticipate customer service needs.

- Assisted with training and mentoring new team members.